Timed out waiting for the header - WHAT???

[Ear-Spy]

I have the new PRO-97, I also have downloaded Win97 V01.2 and when I go to download or upload - it seems that my PC can't find the scanner/port. I set my serial configuration for COM port 3 because it would say that it couldn't find COM port 1, 2, 4 etc. I'm using my laptop which doesn't have the RadioShack's scanner-to-PC adapter type, so I connected it to my serial adapter USB 1.1 converter which has always worked just fine for everything else like on my SporTrak Pro GPS unit and such. So I know my USB port is good, my serial adapter converter cable is good, the scanner is on and works - so what the heck am I doing wrong?

Thanks.

 

[98triton]

Help

Go to Radio Shack and get the CD Driver and download, use the usb cable it comes with.

 

[lgentle]

http://www.radioshack.com/product/index.jsp?productId=2177609&cp=2032052

 

[dangitdoug]

Go to Radio Shack and get the CD Driver and download, use the usb cable it comes with.

Yeah, what he said!!

 

[TES]

I have the new PRO-97, I also have downloaded Win97 V01.2 and when I go to download or upload - it seems that my PC can't find the scanner/port. I set my serial configuration for COM port 3 because it would say that it couldn't find COM port 1, 2, 4 etc. I'm using my laptop which doesn't have the RadioShack's scanner-to-PC adapter type, so I connected it to my serial adapter USB 1.1 converter which has always worked just fine for everything else like on my SporTrak Pro GPS unit and such. So I know my USB port is good, my serial adapter converter cable is good, the scanner is on and works - so what the heck am I doing wrong?

Thanks.

It's likely you are using V01.12 - I haven't seen V01.2 yet.

What cable are you using between the PRO-97 and your "serial adapter USB 1.1 converter"?

Have you read the Win97 Help file - Contents>Getting Started>Connecting the Scanner? - it mentions your error message and possible remedies.

 

[Al42]

Look in Device Manager when you have the scanner connected and actually see which port the adapter driver has installed as. (It'll install as a different COM port if you change the USB port it's plugged into.) That'll eliminate one possible problem - at least you'll have the right port number to plug into the software. Another common problem is that you're using the wrong cable - check on Don's site (http://www.starrsoft.com) for cable information.