trx2 problems

[Bud75]

no voices on p25 local sheriff talk group it flashes a t when scanning the tower but when it stops on the local sheriff id it flashes an s then no voices.i have talked with whistler by email with nothing working.can hear analog channels fine.

 

[tvengr]

Which county for the sheriff? If you attach your configuration file, I will check it for programming errors. Click on Attach files and Open the file.

 

[RaleighGuy]

no voices on p25 local sheriff talk group it flashes a t when scanning the tower but when it stops on the local sheriff id it flashes an s then no voices.i have talked with whistler by email with nothing working.can hear analog channels fine.

Does this happen on one system or multiple systems, if one system on all talkgroups or just some?

In the EZ Scan programming, under the TG section of Trunking Systems, what is the DMode set to, Analog, Digital, or both? I suggest for P25 it should be set to Digital.

Also, is your firmware up to date? You can check this in EZ Scan updates at the top.

Finally, as @tvengr asked, what agency are you trying to listen to? Are you sure they are not encrypted? Set the Encrypted Digital Audio Setting in Advanced Features, Audio Options to Tone and see if you hear a tone when it stops.

 

[Whiskey3JMC]

Yes OP, please give us specific agency(ies) you're having trouble with so we can have a look at the database to rule out encryption, simulcast distortion, etc

 

[Bud75]

I downloaded files that Whistler support gave me it still does it its clay county sheriff and West Point police there not encrypted on mswin when this happens on whistler I can hear them fine on both my unidens I’m in Mississippi

 

[RaleighGuy]

Simulcast does not seem to be a problem as there is only one tower in Clay county, and as you mentioned the TGs are not encrypted (unless that has changed) but you get them on the Uniden so I doubt it.

Will you post a screen shot of the system page and TG page in EZ Scan, so we can look at the settings please.

 

[tvengr]

Give this file a try. Restore Configuration using this file.

 

[Bud75]

okay i will try it when i get back home this weekend.thanks for every ones help.when i first got it i programed it with ezscan and it worked after a while i started adding more systems and i was getting traffic on the analog channels and the one frequncy dmr frequency i had in there.finally got to noticing traffic on unidens and not the whistler so who knows what i done.but i will try the file soon as i get home

 

[Bud75]

okay i gave the file a try didnt work.heard traffic on the analog but still the same key up with there display but s flashing and no sound.thanks for yalls help im going to try a few more things and if that dont work im going to send it back to whistler

 

[tvengr]

okay i gave the file a try didnt work.heard traffic on the analog but still the same key up with there display but s flashing and no sound.thanks for yalls help im going to try a few more things and if that dont work im going to send it back to whistler

I double checked the file and see nothing wrong with the programming. The only other possibilities are that the control channel and alternate frequencies listed in the database are incorrect, your squelch is too high, or the talkgroups are encrypted. Is there anyone local who can verify that the control channel and alternates frequency information for Clay County on the MSWIN system is correct and that the talkgroups are not encrypted?

 

[buddrousa]

The Uniden Scanner confirms programming is correct sounds like Scanner needs to go back to Whistler.

 

[Bud75]

yes i hear them fine on unidens so not encrypted but this morning im having sound issues faintly key beep and faintly hear the wx stations and i tried external speaker so i guess off to whistler thanks for the help

 

[tvengr]

yes i hear them fine on unidens so not encrypted but this morning im having sound issues faintly key beep and faintly hear the wx stations and i tried external speaker so i guess off to whistler thanks for the help

Try using headphones or an earpiece. You could have dirty contacts on the headphone jack muting the internal speaker.

 

[Bud75]

i barely getting any sound with earpiece i read a post on here saying they plugged in an external speaker and he had send it back said we he plugged the speaker up it shorted the jack prong i did hook one up to try to listen to the p25 better after i tried the file

 

[tvengr]

Is your earpiece plugged into the front headphone jack?

 

[Bud75]

Is your earpiece plugged into the front headphone jack?

yes sir

 

[tvengr]

The rotary knob can be set to default for volume or squelch. Press in on the knob and see if you can adjust the volume.

 

[Bud75]

The rotary knob can be set to default for volume or squelch. Press in on the knob and see if you can adjust the volume.

i have tried that but i tried again still nothing barely any sound on my local analog pd with it wide open

 

[tvengr]

How old is the scanner? It sounds like you will need to send it in for repair.

 

[Bud75]

How old is the scanner? It sounds like you will need to send it in for repair.

i got it december 2020