A well trained hams is on par--there is no magical knowledge.
I partially agree.
-well-trained-ham- is the key. Ham radio has its place. It's not some random hobbyist with a radio showing up. It's weeks, months, years of training, drilling, practicing, and in some cases, background checks.
Same with the professionals.
But getting hams 'well trained' seems to be a challenge in some areas. It's difficult to put a ton of requirements on volunteers. Relying on volunteers in a disaster, when they, themselves, are impacted, is a challenge. Passing a 35 question multiple choice test and buying a $100 radio isn't enough. There's a lot more required to be useful in an emergency.
There is some 'magical knowledge' when it comes to the emergency management skills. It comes from doing the job, having the right connections, the right resources, things that volunteers likely won't have. Some of that magical knowledge doesn't include radios, it includes skills that are not radio related.
There's a lot of instances where ham radio has filled in where needed.
There's a lot of instances where ham radio has not been up to the challenge where needed.
I think what annoys a lot of us that work in the industry is the attitude of the ARRL, which seems to be:
-All public safety radio systems are crap and will fail the first time the wind blows.
-All public safety radio techs are useless slobs that can't fix their own gear.
-Hams are the one that will actually save the day when everyone else runs away.
-All public safety professionals can be easily replaced by someone with minimal training and experience.
Let's be totally honest here: Ham radio operators are good at operating a two way radio. That's it. There is nothing about the hobby that prepares hams to step in to a major disaster and fill in for public safety professionals. Radio communications is only one of the skills required by professionals, even 911 dispatchers have a ton of responsibilities beyond talking on the radio.
Ham radio can have its place, but its never going to be 'random dude walking in with their HT' and taking over for the professionals, as the 'when all else fails' seems to suggest. It's going to be hams in an auxiliary role, helping and working alongside others.
And I don't think there is anything that hams could have done to prevent this from happening. There's a lot more to this disaster than communications. If hams could have saved the day, why didn't they?