Stephen
Member
I have a XPR6550 that on occasion is freezing or locking up, and I have to disconnect the battery for second or two then it powers back up and may work for a few more hours or days before it happens again. Any ideas?
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XPR6550
- Thread starter Stephen
- Start date
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Is the FIRMWARE up to date?
Did you buy this radio from a Local Motorola Shop or Ebay?
Have you tried to use a NOISE FILTER on the power input?
Did you buy this radio from a Local Motorola Shop or Ebay?
Have you tried to use a NOISE FILTER on the power input?
Stephen
Member
If I try to turn the radio back on without disconnecting the battery then it will freeze on a blank screen or the TRBO logo..... I have upgraded the firmware since I have had it and that did not seem to change, though I will check tonight on MOL and see if there is another update. The radio was purchased about 1 1/2 years ago from a Motorola dealer as it was a trade in. I did not notice the issue until about 6-8 months ago.
N4KVE
Member
Check if the FW is 1.12.17.
Stephen
Member
Just checked and that is the FW version that is on the radio, I try and stay on top of all of my radios to have the most up to date FW. I have also used different batteries in case that was causing a problem and all of my batteries are legitimate Motorola made.
S01.17.08 was the last firmware for the XPR 6550, which was never publicly released. It fixed an issue where the radio would emit a full volume high pitched squeal for no apparent reason, and power cycle or battery removal was required to clear the issue. I don't know if there was anything in that release that fixed the issue you're experiencing, but you may want to reach out to MSI to see if they will send you S01.17.08.
Stephen
Member
Perfect I will give them a call when they open up tomorrow or Tuesday and get that ordered. I appreciate the feedback and hopefully this will fix the problem.
- Joined
- Apr 28, 2016
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- 529
A noise filter on the power input?
I have a similar issue with my XPR4550. Receiving audio will go silent, then if I turn the volume up I get a squeal. It will either self-correct if left unattended or can be corrected by changing the channel (or perhaps pressing any button for that matter). Nice to know it's not just my radio and that it has been corrected. ^-^
Sorry was thinking mobile version as we had an old GE that did that.
Stephen
Member
Well I have hit a road block with Motorola. I contacted them and after explaining the situation several times, I was told that since the XPR6550 has it end of life support they are no longer sending out this firmware, even though it apparently was used to fix a major issue. I inquired with tech support why this firmware was not made available online and heard only crickets. So I guess I will continue try and figure out another option.
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