priority id

I just got the 396XT and I'm a bit overwhelmed by it. I'm used to the scanners of the '90s which were very straightforward. One of the many features I'm trying to understand is the ID scan/ID search functions. The radio seems to be constantly in these modes at the moment and I can't get it out...

Been trying to use pri id scan for the 396xt on a motorola trunk system but something seems to be wrong. One tgid is flagged as priority and the group quick key is enabled, yet when I try to toggle pri modes the scanner says no channel... Pri id scan is enabled in the system options. Missing...