AMR Ambulance

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N7LQR

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A while back there was some discussion on RadioReference about AMR Ambulance beginning operations in the metro Phoenix area. Recently while at Chandler Regional Hospital, I noticed an AMR ambulance parked outside the Emergency Room entrance. My questions are:

1. Does anyone know what frequency(s) the company operates on, and

2. What specific areas of the 'Valley' does the company cover?

Thank you in advance for any information provided.


John N7LQR
 

Quint6

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I seen AMR's a lot lately in Metro PHX, I would like to know there frequency's ?
 

azmedic

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AMR is running Valleywide in mostly an Interfacility capacity. According to my friends who work there they currently have 10 to 12 units on the road. They are being dispatched out of LifeLine's alarmroom in Prescott
 

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KB7MIB

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Envision Healthcare owns AMR, Lifeline in Prescott, and River Medical in Quartzite and Parker.

I doubt that any of Lifeline's sites in Yavapai County would cover enough of the Valley to be of much use. (Lifeline does serve Wickenburg, Circle City-Morristown and Wittmann.) And obviously, River Medical's UHF channels in Quartzite and Parker aren't going to reach the Valley.

My guess would be cell phones for their Valley-wide interfacility transports. If/when they get a 9-1-1 contract with any of the departments/districts covered by the Phoenix or Mesa alarm rooms, even then they would only need to add capability to communicate on those channels/talkgroups. They wouldn't "need" a two-way radio for dispatch ops.

Or they could be leasing time on a commercial providers system, most of which seem to have gone DMR/MotoTRBO, in which case they wouldn't need their own license.

John
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AZScanner

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AMR is requesting access to Mesa TRWC. In this request it states they are acquiring APX 7500 dual band 800/VHF radios. If they are not on the air yet, they probably will be soon.

http://topazrwc.org/pdf/3-30-15/6 - AMR TRWC Interop Request 012615.pdf

Sure would love to know more details about their "current communications solution" referenced in that document. ;) I might just have to hang out at a nearby hospital with close call on and see if any of AMR's ambo's trigger a hit.

-AZ
 

kd6lvp

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Explains what I saw in Prescott

Explains why I'm seeing "powered by AMR" on the side of the Lifeline ambulances and why they are looking for so many dispatchers here in Prescott.

I thought AMR learned not to go buying out so many companies like they did in LA. Its bad business and you get too big and provide bad service.
 

ko6jw_2

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Here in Santa Barbara County AMR has a virtual monopoly on ambulance service. Aside from 3 rescue ambulances operated by the Santa Barbara County Fire Department, AMR covers the entire area. They are dispatched by the county on Med 10 with linked repeaters covering the entire county. Many years ago they absorbed all the other private companies. Their contract with the county imposes certain performance requirements. This is good. However, as a for profit provider they can run short on resources leading to long response times. Example, we have one ambulance in my area with a population of 15,000 people. We also have an Indian casino which brings many more people to the area. A large number of EMS calls go to the casino. The next ambulance is 25 minutes away. This is a real problem. However, it does not happen often enough for AMR to justify putting another ambulance in the area. Fortunately, we have 3 paramedic engine companies to cover the area, as well.
 

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I got another look at an AMR ambulance today in the East Valley. It had a 1/4 wave UHF and a 1/4 wave 800mhz antenna for sure. I did not see a VHF antenna, but I am not certain that it didn’t have one.

The hunt continues. Since they now own Rural Metro / Southwest, I would not be surprised to hear them on the well-known Southwest Ambulance UHF freqs soon.
 

desert-cheetah

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I got another look at an AMR ambulance today in the East Valley. It had a 1/4 wave UHF and a 1/4 wave 800mhz antenna for sure. I did not see a VHF antenna, but I am not certain that it didn’t have one.

The hunt continues. Since they now own Rural Metro / Southwest, I would not be surprised to hear them on the well-known Southwest Ambulance UHF freqs soon.

Huh? When did AMR buy Rural Metro / SW / PMT? The buses I see in Scottsdale and Tempe still say owned/operated by Rural Metro
 

azmedic

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as of right now Envision Health has made an agreement to buy Rural Metro. Nothing has been signed yet, it still has to go through DOJ approval. We havent been told if SW/PMT will be dissolved into AMR or if they will operate separately one the acquisition is complete
 

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Most of the valley Fire Departments that don't already transport are going to start transporting
They don't trust AMR, AMR will only be used to transport BLS patients, and not to tie up a FD Medic unit
 

desert-cheetah

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as of right now Envision Health has made an agreement to buy Rural Metro. Nothing has been signed yet, it still has to go through DOJ approval. We havent been told if SW/PMT will be dissolved into AMR or if they will operate separately one the acquisition is complete

Thank you, AZMedic. I wasn't aware of that.
 

SCPD

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I got another look at an AMR ambulance today in the East Valley. It had a 1/4 wave UHF and a 1/4 wave 800mhz antenna for sure. I did not see a VHF antenna, but I am not certain that it didn’t have one.

The hunt continues. Since they now own Rural Metro / Southwest, I would not be surprised to hear them on the well-known Southwest Ambulance UHF freqs soon.

I deleted an earlier post thinking I had mixed up Rural Metro with all the other companies mentioned in previous posts. Now I see that I was not mixed up, I just didn't know I wasn't mixed up. Is that a known unknown or a unknown unknown or a unknown known? Where is Donald Rumsfeld when you need him?

My deleted comments regarded my recollection of what Rural Metro did in Scottsdale several years ago. I have family in Scottsdale and not just a few people, but many. A vote was scheduled to determine whether to form a public fire department in Scottsdale and Rural Metro was fighting it. Then at the 11th hour they pulled out and ended their service at what was going to be on the agreed upon date in the ballot measure. They stated that they did not expect to continue expansion of fire services and might even be ending more contracts for fire service in favor of providing EMS services where the real profit was. If I've recalled the gist of the situation incorrectly please give me a more accurate representation.

I have friends who are or have been in the fire service in Arizona who have commented about the fire service Rural Metro provided. Some of their observations and the conversations about Rural Metro go back to the 70's when I lived in Arizona. I don't have a good opinion of the company as a result.

Now I find out that Rural Metro might be purchased by AMR. I think of AMR much like I do McDonalds. They seem to be everywhere and provide the same mediocre product with no variations. I may be misinformed about AMR, but not McDonalds! Seeing the comments about some cities not trusting AMR is not a surprise.

On another note regarding Rural Metro, at one time the head of the company was an alum of the Northern Arizona University School of Forestry. There was an article on him in the school's alum newsletter sometime in the last 15 years. He talked all about the success about Rural Metro and its success providing an excellent product while making a profit in a traditionally government provided service. He predicted that private, for profit, companies would be taking over an increased share of government services. This was after hearing, in the 70's, what a City of Flagstaff firefighter's experience when he visited a couple of Rural Metro stations in Scottsdale. I don't remember all of what he said, but this sticks with me. After looking at their BA equipment he remarked at how new it looked and wondered if it had just been replaced. The Rural Metro firefighters said the equipment he was looking at was only there for inspection purposes and what they actually used was socked away somewhere else on the apparatus and then showed him that equipment. He recognized some of the equipment did not meet current standards. The firefighters knew, but could not do anything about it. They told him they were there because they could not get a firefighter job anywhere else and that they were there to gain some experience to put on a resume in order to get another job with a "real department."
 
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desert-cheetah

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I worked for a short time for Rural/Metro back when they still provided all 9-1-1 services in Scottsdale. It was a fairly decent company and the reasons for my leaving had nothing to do with the way the company was run, although some of the firefighters might tell you different. When they ended their contract with the city, many of the firefighters were offered jobs with the city department, although I don't know how many were or how many accepted the jobs being offered. I grew up in Scottsdale and never had any issues with the service they provided when I needed it. Quite the contrary. Your comment about some firefighters using RMFD amuses me because when I worked for American Ambulance, many of the EMTs felt the same way. Now I say I worked for a glorified taxi service when I was with American. If ever there was a joke in the EMS service, that company was definitely it. And while I have never seen AMR in action, I think I would have to agree with your McDonalds analogy. They do seem to be in a lot of places, but then again, the same could be said for RMFD...or at least at one point. hahaha
 

desert-cheetah

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Saw my first AMR bus in Scottsdale today, near Scottsdale Osborn. Don't know if they were headed for the hospital or one of the many assisted living facilities in the area.

The first thing I noticed after the huge AMR on the side, was that it was a type II ambulance (van chasis) rather than the type I or III most agencies in Arizona use.
 

SCPD

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I worked for a short time for Rural/Metro back when they still provided all 9-1-1 services in Scottsdale. It was a fairly decent company and the reasons for my leaving had nothing to do with the way the company was run, although some of the firefighters might tell you different. When they ended their contract with the city, many of the firefighters were offered jobs with the city department, although I don't know how many were or how many accepted the jobs being offered. I grew up in Scottsdale and never had any issues with the service they provided when I needed it. Quite the contrary. Your comment about some firefighters using RMFD amuses me because when I worked for American Ambulance, many of the EMTs felt the same way. Now I say I worked for a glorified taxi service when I was with American. If ever there was a joke in the EMS service, that company was definitely it. And while I have never seen AMR in action, I think I would have to agree with your McDonalds analogy. They do seem to be in a lot of places, but then again, the same could be said for RMFD...or at least at one point. hahaha

My discussion of Rural Metro is all from what people have told me. I moved away from Arizona in 1978 and only visit about twice a year now so I don't observe what happens there like I used to. One of my brothers-in-law is strongly anti government and thinks we should return to the days of having subscriber based fire and law enforcement service. Somehow he thinks both can be done by private companies and make a profit. Subscriber fire protection used to involve someone being issued large round emblems to hang on their houses and if a fire department arrived on scene and didn't see an emblem on display they would drive away. He was opposed to the measure on the election to end Rural Metro's contract with Scottsdale and form their own department. He doesn't like to talk about it now given what Rural Metro did. He has zero knowledge of the fire, law enforcement and EMS services, yet that does not keep him from presenting all sorts of judgements on matters that involve them. Not only that he doesn't even live in Arizona! Got to love it!
 

desert-cheetah

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I saw an AMR unit running code this morning. Blew past me on Bush Highway, lights & sirens, ending up at Butcher Jones. I hope they're giving those guys special training for driving on Bush between Usery mountain and SR 87. Not only is the road full of twists and turns, but you need to watch out for the wild horses that occasionally cross Bush, plus the ones out at Butcher Jones.
 
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