AMR begins operations in Edmond

[GeoFenceFound]

Looks like AMR has taken ambulance service for the city of Edmond with their first call being a few minutes ago.
most of amr radios are on tg 2199 which used to be an old spare / training ch for them but never heard their own remote dispatcher yet or any amr comms. may still have a few kinks.

 

[GeoFenceFound]

AMR trucks sound good now but their remote dispatch doesnt sound too hot and the tones need some tweeking...a lot lol
Looks like they are still working on it but making progress.

 

[nd5y]

Is the dispatcher "500"? If so it's probably in Dallas.
A few years ago they replaced the local dispatcher here with some type of IP connection to Dallas and it often has bad audio quality and packet loss or drop outs.

 

[GeoFenceFound]

Is the dispatcher "500"? If so it's probably in Dallas.
A few years ago they replaced the local dispatcher here with some type of IP connection to Dallas and it often has bad audio quality and packet loss or drop outs.

It isnt in Dallas but it is in TX.
and yes, AMR500 with Edmonds truck names 101,102,103,104,105

 

[jtimblin1]

Also have heard 100, 107, 120, 121, 122. Could these be crews, not units? I thought they only had 6 ambulances in Edmond.

 

[nd5y]

Also have heard 100, 107, 120, 121, 122. Could these be crews, not units? I thought they only had 6 ambulances in Edmond.

Here the radio callsigns used appear to be people not vehicles. The same 100-120 number range too.

 

[peterjmag]

Glad they aren't encrypted. Happy scanning.

 

[GeoFenceFound]

Here the radio callsigns used appear to be people not vehicles. The same 100-120 number range too.

It may be the dispatcher or maybe them trying new things but today they were dispatching as Medic 1, Medic 2, ect so idk. I don’t think they got the comms part down yet which is weird cuz one of their supervisors was a long time dispatcher. Their tones sound better today tho.

 

[radiodog2009]

It isnt in Dallas but it is in TX.
and yes, AMR500 with Edmonds truck names 101,102,103,104,105

Is AMR on OKWIN with Edmond?

 

[Jon1984]

yes OKWIN talk group 2199

 

[radiodog2009]

Thank you, I will see if I am smart enough to program my scanner.

 

[Jon1984]

What scanner do you have?

 

[radiodog2009]

SDS100, BCD436HP and Home Patrol II.

 

[Jon1984]

Nice good choices 👌

 

[radiodog2009]

Nice good choices 👌

I just need one more ear so I can listen to all of them at once.

 

[OkieMedic]

Hey all!

I am an AMR Edmond Medic.

Just to clear some things up.

Our dispatch is based in the Dallas area. We do use an IP relay system to get comms back and forth. Our dispatch sometimes goes by AMR500 callsign.

The "100" numbers you are hearing are the unit numbers. They are not directly related to which specific vehicle they are in, but correlate to which shift the crew is working. 100s are "dayshift" crews and 120s are night crews. Sometimes dispatch will shorten the unit number... Example: Unit 102 becomes "Medic 2" over the radio.

Yes, the tones are awful, even on our end. They blow out our ears and then we can barely hear the dispatcher.

 

[fast2okc]

Hey all!

I am an AMR Edmond Medic.

Just to clear some things up.

Our dispatch is based in the Dallas area. We do use an IP relay system to get comms back and forth. Our dispatch sometimes goes by AMR500 callsign.

The "100" numbers you are hearing are the unit numbers. They are not directly related to which specific vehicle they are in, but correlate to which shift the crew is working. 100s are "dayshift" crews and 120s are night crews. Sometimes dispatch will shorten the unit number... Example: Unit 102 becomes "Medic 2" over the radio.

Yes, the tones are awful, even on our end. They blow out our ears and then we can barely hear the dispatcher.

Thanks for the update. This is very helpful.

I have a couple of additional questions since you're on here:
I notice that Dispatch is quite active on the radio, but the units rarely respond to the dispatches. Are you responding on an app on a tablet? Do you have any secondary channels, for example talking with a supervisor or other transport unit?
Can you contact EMSA directly in a mutual aid situation? What about the Edmond Fire Department? Guthrie?
Do you have multiple radios in the unit?

Thanks again for the help.

 

[radiodog2009]

Thanks for the update. This is very helpful.

I have a couple of additional questions since you're on here:
I notice that Dispatch is quite active on the radio, but the units rarely respond to the dispatches. Are you responding on an app on a tablet? Do you have any secondary channels, for example talking with a supervisor or other transport unit?
Can you contact EMSA directly in a mutual aid situation? What about the Edmond Fire Department? Guthrie?
Do you have multiple radios in the unit?

Thanks again for the help.

Those are all great questions. I know many of us appreciate you asking on our behalf as well.

 

[KI5IRE]

Thanks for the update. This is very helpful.

I have a couple of additional questions since you're on here:
I notice that Dispatch is quite active on the radio, but the units rarely respond to the dispatches. Are you responding on an app on a tablet? Do you have any secondary channels, for example talking with a supervisor or other transport unit?
Can you contact EMSA directly in a mutual aid situation? What about the Edmond Fire Department? Guthrie?
Do you have multiple radios in the unit?

Thanks again for the help.

From a reliable source, they are using tablets with Logis for their CAD. Patient reports on transports to ER are occurring over the air or over cell phone. That’s also the way AMR here in DFW operates, as well. Here in DFW, they also are cleared into the scene on calls where they need to stage via Logis, sometimes they might say it over the air as well and the unit will acknowledge their clearance into the scene OTA. Haven’t heard that yet with AMR Edmond.

I’m assuming they don’t do much communication with AMR dispatchers since it’s all done out of Lewisville, TX. Dispatch TG may not always be monitored. Also worth noting, I did hear a dispatcher accidentally dispatch a call in Wichita County, TX on the AMR Edmond talkgroup recently.

I was also told they have access to the Edmond FD talkgroups as well, if needed. Probably for communication to FD units and for a faster response from Edmond dispatch if they need assistance for combative patients or other emergent situations etc. if I had to guess.

They are running Kenwood Viking portables and mobiles in unit, from what it sounds like.

Haven’t heard anything on when they run mutual aid with EMSA, MEMS or Guthrie, or secondary talkgroups. I’m assuming they probably don’t communicate with EMSA though, seeing as how EMSA units rarely communicate directly with any other agencies over the air (OKC Fire, Tulsa Fire, Pafford etc.).

Speaking of MEMS, where are they operating? Don’t recall ever hearing them on Logan FD Dispatch when they were only up there. Especially now that they’re running calls for Deer Creek and Oak Cliff, which is dispatched by Edmond…

 

[OkieMedic]

Thanks for the update. This is very helpful.

I have a couple of additional questions since you're on here:
I notice that Dispatch is quite active on the radio, but the units rarely respond to the dispatches. Are you responding on an app on a tablet? Do you have any secondary channels, for example talking with a supervisor or other transport unit?
Can you contact EMSA directly in a mutual aid situation? What about the Edmond Fire Department? Guthrie?
Do you have multiple radios in the unit?

Thanks again for the help.

Yes, we are using an app for our CAD program on a smartphone. We just hit enroute on that to acknowledge. It routes us to the call and we get call note updates like a traditional MDT.

We do not have any secondary channels at this time. Any secondary communication takes place via phone. In the event of something critical, we could probably borrow a Fireground channel from Edmond if absolutely needed.

Our dispatch is responsible for coordinating mutual aid requests. The only EMSA channel we have is their unencrypted channel that is very rarely monitored (I am also a previous EMSA dispatcher). We do have channels for Edmond FD dispatch and firegrounds (most of us constantly scan this channel in addition to our own channel), as well as Oak Cliff, Deer Creek, and Guthrie. We recently assisted Guthrie with a dedicated unit when their entire department was at a funeral. We were just dispatched by them and the call was never routed to our dispatch. We have direct contact with the AirEvac tower in OKC as well as both AMR and Air Evac are both owned by the same parent company, GMR. We also have all of the standard OKWIN Mutual aid TGs (SMA,RMA) as well as VHF MA freqs.

We are using Kenwood / EF Johnson VM7000s in 800/VHF configuration for the mobile radios, and VP8000 portables. There is just 1 each VHF and 800 radio in each unit, with dual control heads. Both UHF and 800 are controlled by the same control head.