An EMS question....

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davenkaryn

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Hey guys, I have a question about the first transmission that's sent out by EMS notifying the various units of the problem. The transmission always starts with a signal tone of some sort. Is this tone significant to the transmission? In other words, does one unit respond to one tone and another unit to a different tone?

Also, the dispatcher gives a numerical value at the beginning of the transmission. Does anyone have a list of those values?

Thanks all,
--Dave
 

jamiewmorris

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EMS

THE INITIAL TONE USUALLY TO IS ACTIVATE A PAGER FOR THE UNIT TONED, EITHER A VHF PAGER OR A PAGER BUILT INTO THEIR WALKIE, DEPENDS ON THE SYSTEM THAT THEY OPERATE ON; SECONDLY, THE NUMERICAL VALUE YOU SPEAK OF COULD BE A COUPLE OF DIFFERENT THINGS DEPENDING ALSO ON THE AREA, COULD BE CODE/SIGNAL GIVEN TO ABBREVIATE THE TYPE OF CALL THAT THEY ARE TO RESPOND TO, OR COULD BE A MAP PAGE OF A CERTAIN AREA, ETC.
 

Llwellyn

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The set of tones you hear at the beginning of a call is to activate various alerting systems. Pagers, walkies, station base sets, etc... so that the personnel know they have a call.

Each station usually has a set of tones.

If you're inquiring about Anne Arundel county, we're a two-tone system so each set of high-low or low-high tones is a different station. You'll also hear a different tone as the final tone for the dispatch; the length of time, pitch, and if it "beeps" or not all mean different things.

The rest of the numbers you're asking about I'll go by example here; this is how it's done in AA County, and the other counties are similar but close. AA doesn't give times with their dispatches, and some counties don't give cross streets or map coordinates.

Here's a sample box that happened the other night. Should be OK to post, as no personal info was included and it turned out to be false anyway.

Water Rescue Box, 19-6. Engine 171, Paramedic 17, Squad 12, Truck 23, Fireboat 61, Fireboat 35, Divemaster 1, Dive Unit 30, Special Unit 6, Boat 6, EMS 1, Battalion Chief 2 respond for vessel capsized in Whitehall Bay. Cross streets of Skidmore Road and Holly Beach Farm Road. Coordinates 21K8 respond on Kilo.

Needless to say, this one took a bit to tone out...

The "Water Rescue Box 19-6" is what you were referring to, and it refers to the "box area" for the call. In most counties (all of them, pretty sure) in Maryland, all fire departments and EMS units are consolidated... so medical calls are dispatched into box areas just like fire calls. This is a specific area of the station's coverage, and only the station and the dispatchers really know which box area is which... it's on maps kept by each station.

There are different types of boxes...
Medical Box - your typical medical call.
Rescue Box - a firefighter and medical call. Vehicles w/ entrapment, etc.
Water Rescue Box - firefighter/med call. Any amphibious ops.
Local Box - a fire box... smallest response, usually 1 engine.
Still Box - a fire box... small response, usually station or station + 1 other piece.
Box - a fire box... larger response, small structures etc.
Commercial Box - significant structures, commercial buildings... this usually pulls a battalion's worth of apparatus.
HazMat Box - Hazardous Materials response.

The second part is the apparatus due to respond, in the order of response. The above call is an odd example because the box area is actually not totally correct for the call (notice it's a 19 box, but none of 19 was dispatched). On larger boxes, you'll hear "first due" units, "second due" units, etc. referred to, as each one will have a different function on the fireground. On significant EMS calls, it's the same for any additional medical apparatus.

The third part is the nature of the call, with as much info as the dispatcher has.

The fourth part is the location of the call and the cross streets so they can locate them on the map.

The fifth part is the map coordinates. Most counties use ADC map books which are broken down into pages and grids... 21K8 is page 21, inside box K8 on the map.

The last part is the tactical channel to respond on. AA County refers to theirs by phonetic letter; some counties have theirs numbered.

Most areas surrounding us use the same basic dispatch format, with some things added or subtracted due to equipment variance or SOP.

Hope this helped... please ask any other questions you have as we're all willing to help you! Any of you FF's and comm types please correct me if I'm wrong. :)
 

MCMD5

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Llwellyn,

IM curious why AA does not give times with the dispatch. Most county's I listen to or go through give times. I know Montgomery gives times but do not give cross streets or ADC locations. Thanks for the detailed explanation of AA dispatching.
 

NINN27

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Anne Arundel does not give times on dispatches... but will on tac channels, for example if a battalion chief requests another unit or second alarm or whatever, aaco will say something to the extent of "_____ at 'such and such time'".

hope you understand...
 

mlevin

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I sure hope he was talking about AA county. :) He also might be hearing the medical priority codes for example 9ECHO1 for a cardiac arrest. Baltimore City uses these.
 

davenkaryn

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Actually, I was talking specifically about Howard County, but the explanation that Llwellyn gave was perfect. It sounds like AA county and Howard county share the same process for transmitting emergencies. Thanks for taking the time to put that together. It is greatly appreciated.

--Dave
 

Llwellyn

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The only thing I can think of, MCMD5, is that whatever recording equipment/method AA County Fire Alarm uses to record their calls does some type of timecoding while the other districts do not... BWI Fire Control does give times for all comms, but only on their channels. If a BWI apparatus is responding to a call in the county, they use the county standard.

That's the only logical reason I can think of... something to do with timecodes, or lack thereof.

To davenkaryn:

Most of the counties in MD will have some sort of standard a lot like AA County. Ours is actually more complex as they use the WHOLE incident management procedures. There are only a couple of different federally accepted standards for dispatching and incident response/incident management, so areas that run combined responses tend to use the same kind of system, and the entire state of MD is under the jurisdiction of MIEMSS and is combined response, with the very rare exception of some of the VERY sparsely populated areas in Cecil, Harford, Garrett, Allegheny counties and the Eastern Shore.

When you leave MD, you'll find that from town to town and county to county there can be 26 different ways of doing radio comms all within your scanning radius! :)
 

emtLarmy15

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Llwellyn,
I think most places do it now out of old outdated habits. Most recording systems have auto time stamp on them. Most counties with Trunked radio systems, use digital recording devices, which do alot more than just record the message. But at my PD, we still use an analog recorder (which is backed by the counties digital recorder). It's about 7 years old, analog, and it does time stamping. Our 911 center still says times, but no one knows why. Like I said my guess is old outdated SOP's.

Chris
 

agentdss

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Coordinates are not given over the air for Montgomery County because every apparatus is equipped with a MDC computer and the coordinates are submitted electronically for GPS navigation.

Also, I don't think "BOX" is used in our country except for house fires/rescue as that is the only time you hear the term used. You will hear a rapid repeating tone before the BOX call details are read aloud. I know when I listen to other areas (Arlington for example) uses the term BOX for all the calls.
 
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