I just received a Anytone 868 from Connect Systems today and it appears to have stopped working. I charged both batteries prior to use. Before the problem began, I powered the radio up successfully using both batteries. I was able to program a few frequencies via the CPS V1.18 software. I had not gotten as far as updating the firmware. I had problems with this, closed the computer for a while, and began looking through the menus on the radio.
While switching channels, the radio was receiving traffic on the channels I programmed. I began encountering problems by using the up down center key. The radio became "hung up" and displayed something like "Switch Zone 1". Turning the radio off/ on was able to reset this. However, the last time it happened, the radio would not come on.
I am not sure if the radio is not turning on or the display is just "off". When I am plugging the device into the computer by USB I am now getting a message "USB device not recognized". The only indication I am getting of some sort of power to the radio is, if I turn the radio off/ on, I hear the disconnect/ connect tone from the USB. I can also remove the battery and hear the disconnect USB tone.
From the reviews I have read, this radio sounds decent. Any ideas, or does this need to go back?
While switching channels, the radio was receiving traffic on the channels I programmed. I began encountering problems by using the up down center key. The radio became "hung up" and displayed something like "Switch Zone 1". Turning the radio off/ on was able to reset this. However, the last time it happened, the radio would not come on.
I am not sure if the radio is not turning on or the display is just "off". When I am plugging the device into the computer by USB I am now getting a message "USB device not recognized". The only indication I am getting of some sort of power to the radio is, if I turn the radio off/ on, I hear the disconnect/ connect tone from the USB. I can also remove the battery and hear the disconnect USB tone.
From the reviews I have read, this radio sounds decent. Any ideas, or does this need to go back?