It's not a bad pixel in the LCD, it's a flaw in the backlight diffuser behind the LCD. I have a similar thing at the very bottom edge of my 436 screen below the GPS indicator. It doesn't affect any actual LCD pixels, so I doubt I'll ever bother sending the scanner in to fix that.
Just curious, If I wanted to get this sorted out, any idea of cost? I looked on Uniden Support page and it appears the LCD is not covered under warranty?
do you have a source for that? This would be covered under warranty.
That is not what is going on here.If there was a disconnect and a uniden rep gave you mis information causing you to send your unit in for repair uniden should ship it back free to you and refund any monies you already spent on shipping it to them, thats the proper way for the business to handle mis trained employee issues.
If there was a disconnect and a uniden rep gave you mis information causing you to send your unit in for repair uniden should ship it back free to you and refund any monies you already spent on shipping it to them, thats the proper way for the business to handle mis trained employee issues.
I'll let the repair department know, and see if I can do anything about the shipping fee because I could have been more clear.I guess it's my fault, I assumed that the LCD was a defect that would be covered outside of warranty when the Uniden Rep said it would be covered, so I didn't ask if Uniden would cover it if was not within the year. I am not paying $79 since it doesn't affect the operation.
So his bad LCD is not the same as the one in the other thread?I'll let the repair department know, and see if I can do anything about the shipping fee because I could have been more clear.
He answered you in the other thread and now this one as well. You might want to go read it.The messaging in the repair campaign so confusing, to me at least. I took it like this...If you have LCD issue, that is covered under the clock repair campaign. I sent my 436 & 536 in to get the clock campaign completed. In doing so, I assumed that both LCD's would be replace too if they were showing issues, which both clearly were, per your quote above from UpMan. I included a note about both LCD's on a post it note on both, per his suggestion in that thread.