BC346XT buttons sticking

[PointyFox]

I got a Uniden refurbished BC346XT and I noticed often the buttons stick in or don't register when I press them. They get stuck for about 1-2 seconds. Is this normal? Also, my power/backlight button is recessed a bit, but this is probably normal. Is the key sticking normal? I have a feeling it might be but I'm not sure.

 

[W8RMH]

The power/light button should be recessed. The buttons should not stick at all. Something sticky may have been spilled on the keypad or someone had something sticky on their fingers which transferred to the keypad.

 

[PointyFox]

I got it from eBay as "manufacturer refurbished". I guess I should RMA it to Uniden, though I will pay a shipping fee. They apparently don't respond to emails. I'll try calling them when I'm at work.