BKR9000 Programing Question...

[JackofAllSpades]

Hello, all. Brand new to the forum and pretty new to radio stuff. Briefly, I work for a municipal fire department and handle the VHF radio programming for our wildland team. We use BK radios for our wildland team and it's a mixture of DPH, KNG2, BKR 5000, and BKR 9000 for portables. I use the RES software from BK to do all of the programming as we are the only entity in the county which uses BK radios.
I've had very few issues programming any of the VHF stuff in the past on the KNG2, KNG-M, or BKR 5000 radios. Recently, we got 3 BKR9000 radios. I built a new program for these in the RES software based off of a program for the BKR5000. I changed the radio type to the 9000 and added a 700 MHz interop zone as well as an 800 MHz interop zone with some of the respective national interoperability channels. The problem that I have run into is when I program the radio it will not put the 700/800 MHz frequencies into the radios; it just defaults to 136.0000 MHz.
I know that these radios are capable of this frequency range and I was able to hand-program them just fine. The channels work with the hand-programmed frequencies in them, I just can't get it to put the frequencies into the radios. Has anyone had this issue?
Thanks in advance.

 

[gtaman]

Have you updated to the latest firmware and RES? I recall there being an issue with this.

 

[JackofAllSpades]

I doubt the firmware is updated. I believe we have had the radios for about 2 years but I just recently got my hands on them. I'll look at the firmware and see if it is up to date. Thanks for the reply!

 

[rsmith7799]

Like gtaman said, update the software and then go from there. You can call me if you get in a bind .

 

[Blackpointcorp]

You need to hook up the radio and go to the feature editing software tab. Then you need to see if the 7/800 band is disabled
If its not then you need to save you code plug you built and restart RES and try and reprogram the radio. Make sure the radio type is BKR9000.
Make sure the firmware and the Your programming software is the newest version