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"Can not create unknown radio component?"

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BlueDevil

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May 5, 2010
Messages
782
Location
WA
After installing a fresh copy of the latest Motorola Professional Series CPS R06.12.09 straight from MOL I get this message "Can not create unknown radio component" immediate upon launching the program and when trying to read a radio.

I uninstalled and re-installed several times. Not sure what to do next. Any ideas?
 

zz0468

QRT
Banned
Joined
Feb 6, 2007
Messages
6,034
What operating system are you using? Some CPS is known to not play nice with Windows versions later than XP. I've also seen where certain combinations of hardware and OS versions will cause weird problems. For example, I use Quantar CPS from several computers. One running in a Dell laptop with Windows 7 requires that I run it under Win98 compatibility mode. It runs fine under XP on another laptop.
 

CommJunkie

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Joined
Feb 22, 2008
Messages
919
Location
FN20jf
I had this problem when I used a USB cable and 64-bit Windows 7. Putting it all on 32-bit Windows 7 worked fine.
 

cabletech

Member
Joined
Apr 22, 2012
Messages
871
Location
Puget Sound
When you installed the software it should have loaded another program call "APPLICATION LAUNCHER', this is like a mild interface between the computer as a whole and the software and radio.

This program MUST be running to get most of the programs issued after about 2010 to run correctly.

Also, some of the programs also need the .net framework from Mircosoft.

With out these there are known issues.
 

KBalcke

Newbie
Joined
Feb 28, 2014
Messages
1
I am also having this problem.

I have properly installed Professional CPS. Application Launcher is set to run automatically when windows starts.
This is a windows 8.1 32-bit laptop so I have tried running under all compatibility modes. I am using a USB adapter to get my RIB connection. Had issues with the Prolific driver but have solved that by installing earlier drivers.
Commercial CPS works fine as does Radius 1225 RSS v4.0 (running under Windows XP compatibility).
.NET Framework is fully up to date too.
I have changed the port setting to show USB adapter as com port 1 and still no luck.

It seems like CPS is not communicating with the ports. When i click READ via the file menu i am not asked to select a port like i am on my Windows 7 desktop that works.

Any more suggestions?

Thanks
Keith
 

treborx

Member
Joined
May 10, 2015
Messages
39
It did not work for me on 64 bit Windows 8, even in XP compatibility mode. It did work for me on 32 bit XP running in VMware Fusion on a Mac. 32 bit is the solution.
 

provides

Newbie
Joined
Oct 12, 2017
Messages
1
FIX for Windows 10

Use Motorola R01.11.16_EN
Roll back PL2303 Driver to windows 7 version 3.3.2.105

Start Motorola program as administrator and comp. Windows XP Servicepack 3

works perfect
 
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