Sentinel: Cannot connect to server

[JoeBearcat]

WOW! It's in the hands of the IT department NOT Joe Bearcat. I'm sure that if he could speed the repair up that he would. Servers go down from time to time. Historically their server up time has a great record. Cut them some slack.

Dave

There are some who will flame me for the price of gasoline, so.....

Of course, we all know upgrades always go flawlessly and never run into issues.

 

[krackers80]

If the change is in the Radio Reference database, there is no reason that you cannot enter the site manually using Sentinel.

never thought of that spoiled by programs now

 

[wtp]

have they unplugged it and plugged it back in ?

 

[JoeBearcat]

On the bright side, the main IT guy is talking about switching to SFTP, so two birds...

No, that is not part of the issue, but might be the best solution. I lobbied for that change.

 

[WX9RLT]

It is working now

 

[RT48]

On the bright side, the main IT guy is talking about switching to SFTP, so two birds...

That would require an updated version of Sentinel also.

 

[JoeBearcat]

It should be working for everyone now.

 

[donc13]

If it's been down for an "update" that would imply it's a scheduled outage. Any decent IT department notifies affected users prior to a scheduled outage to avoid unneeded trouble tickets among other things. Of course that's a decent IT department I guess....

Look, I get it, it's somewhat frustrating to get an error, but scheduled or not, outages happen for many reasons. Sentenial could be modified a bit to simply tell you database is unavailable.

So, gripping about whether Uniden has a decent IT department because there's an outage makes you come off as if you're "entitled" to instant service.

It's just a darn update, nothing life changing or harmful that's going to cause you headaches or more. My advice, learn to live with life, nothing is perfect.

 

[krackers80]

seems that there is still a issue. get his on 3 different pc when i try to uodate it

 

[RandyKuff]

Yep... Appears to be pooched again...

It was working earlier today though...

 

[RandyKuff]

Now it appears to be back up...

Seesaw Server... Up Down Up Down

 

[cmjonesinc]

Better watch out! You might get called "entitled" 🙄.

 

[Benkasey]

It's working for me as of 09/10 11:35 am PDT. Couldn't connect until I flushed computer's DNS cache.
Maybe Uniden changed the IP address of the ftp.homepatrol.com FTP server? Try flushing your computer and/or router's DNS cache to get the address 69.15.51.158.
ping ftp.homepatrol.com

 

[LarryVavrek]

IT= Idiots Tinkering