Clearing Feed Alerts Not Working?

jmp367

Member
Feed Provider
Joined
May 4, 2016
Messages
8
Location
Camillus, NY
I've noticed on two occasions that attempting to clear an active feed alert does not appear to do anything, either with the Scanner Radio for Android app or via the "Manage Feed" web interface using the Chrome browser.
 

jmp367

Member
Feed Provider
Joined
May 4, 2016
Messages
8
Location
Camillus, NY
Are you possibly seeing cached data? I can see where alerts have been cleared
Hi Lindsay,

I did refresh the browser numerous times. The feed information continued to show the alert some 60 to 75 minutes after I cleared the alert. Even after clicking the "Clear Alert" button in the Manage Feed interface, the button would not disappear until after the alert timed out.

Thanks.
 

blantonl

Founder and CEO
Staff member
Super Moderator
Joined
Dec 9, 2000
Messages
11,257
Location
San Antonio, Whitefish, New Orleans
Hi Lindsay,

I did refresh the browser numerous times. The feed information continued to show the alert some 60 to 75 minutes after I cleared the alert. Even after clicking the "Clear Alert" button in the Manage Feed interface, the button would not disappear until after the alert timed out.

Thanks.
Where *exactly* are you seeing this alert?
 
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