OK I have a couple of XTL5000 radios all with W7 heads all dash mount VHF I have Both factory programming cables the one that uses the rear connector and the one that plugs into the Mic port of the W series head both cables are COM port not the USB... here are my issues been changing programming for years no issues today tried and nothing would not talk to the radio tried the other cable no go... this is on a Panasonic CH-19 with windows 7 Pro.... so I dug out my older Dell that also has a com port that has never had issues and no go on that also and its running XP.... well then I thought maybe on a freak deal both cables had developed issues... moved back to the Panasonic and tried my USB to com converter had to go into Astro 25 and change to com 8 and the damn thing worked... both cables worked great... just to make sure I didn't miss something I again tried the com port on the computer and nothing and yes I did change back to COM 1 the only other option.......has anyone else had this issue..? if so any help would be great..... again I know not really a Motorola question but these computers are only used for radio programming