Deleted User

[Pocket1965]

Hi Admin I deleted my old user name that my feed was attached to.
Could I please get the feed associated with this new user name so I can edit.
Apoligies and thanks I may need to reaply for a new feed.
Feed has been up for 11 years still going strong with few problems.

Feed ID FRV, CFA, and SES Dispatch - Northern Victoria Live Audio Feed

 

[Reconrider]

One doesn't delete a username without backend access.

The feed is active so a computer you have access to that's feeding it will have the info needed. I would suggest opening a ticket on broadcastify and asking for the username so you can recover the password.

 

[Pocket1965]

I have done that & Cannot open Broadcastify Premium to do that now
it went into the will do basket some months ago.
I have no Broadcastify feed access only saved proscan login details that conects automaticlly
Proscan doesnt show password
No log in to broadcastify with old user name
I log into broadcastify with this user name not a premium account How do I open a ticket?

 

[Reconrider]

I have done that & Cannot open Broadcastify Premium to do that now
it went into the will do basket some months ago.
I have no Broadcastify feed access only saved proscan login details that conects automaticlly
Proscan doesnt show password
No log in to broadcastify with old user name
I log into broadcastify with this user name not a premium account How do I open a ticket?

Go here https://support.broadcastify.com/hc/en-us/requests/new

Tell them your feed name and that you don't know your username and need a password reset.
I doubt they'll tell you the username that it is, but they should have an option to have you reset your password via email. Also if you know your email, I believe you can forgot password with the email also.

 

[Pocket1965]

Is this not Broadcasify Admin thread?
I have tried every thing you have suggested
Is comes back as no such user
As stated I deleted the user name
The user name was Slylingus
My new user name is Pocket1965
I shouldn’t have to pay for premium broadcastify to get this sorted out I can’t login to broadcastify to get ask or look for assistance there.

The stream is
FRV, CFA, & SES Northern Victoria
The credentials are saved in proscan
Is there someone that can help here please
Or can you give me someone to contact
Thanks

 

[buddrousa]

@ProScan may can help you he will see the tag.

 

[belvdr]

Is this not Broadcasify Admin thread?
I have tried every thing you have suggested
Is comes back as no such user
As stated I deleted the user name
The user name was Slylingus
My new user name is Pocket1965
I shouldn’t have to pay for premium broadcastify to get this sorted out I can’t login to broadcastify to get ask or look for assistance there.

The stream is
FRV, CFA, & SES Northern Victoria
The credentials are saved in proscan
Is there someone that can help here please
Or can you give me someone to contact
Thanks

The link @Reconrider posted doesn't require premium to submit. While this sub-forum is for Broadcastify issues, submitting a ticket will likely garner a faster response from the staff.

For reference, the username you mention still exists (it's not deleted):

https://forums.radioreference.com/members/slylingus.234695/

@ProScan may can help you he will see the tag.

I hope he isn't able to pull creds out.

 

[dave3825]

For reference, the username you mention still exists (it's not deleted):

Still up

I tried tagging @slylingus but its not working..



Sti

 

[belvdr]

Still up

I tried tagging @slylingus but its not working..


View attachment 151038
Sti

The tag worked.

 

[dave3825]

The tag worked.

Usually when I start typing a name, it auto populates like this


However, as soon as I add the l, his does not show.

 

[KevinC]

It appears the OP disabled his old account (members can’t “delete” an account). That’s why you can still see it.

I’d suggest sending an email to support@radioreference.com and explaining what transpired.

 

[ProScan]

For reference, the username you mention still exists (it's not deleted):

https://forums.radioreference.com/members/slylingus.234695/

I hope he isn't able to pull creds out.

The only thing I can do is make a special test version that will show the password text in the clear, but that is if @Pocket1965 emails me. I'll make it part of this option in the next version too.

 

[KevinC]

The only thing I can do is make a special test version that will show the password text in the clear, but that is if @Pocket1965 emails me.

Which in this case won't help since he disabled the account.

 

[ProScan]

The only thing I can do is make a special test version that will show the password text in the clear, but that is if @Pocket1965 emails me. I'll make it part of this option in the next version too.

Early in the morning, Password already is in the clear in #1. I made #2 to show in the clear just now.

 

[Pocket1965]

The link @Reconrider posted doesn't require premium to submit. While this sub-forum is for Broadcastify issues, submitting a ticket will likely garner a faster response from the staff.

For reference, the username you mention still exists (it's not deleted):

https://forums.radioreference.com/members/slylingus.234695/

I hope he isn't able to pull creds out.

This is all i get.
And no return email to pasword reset to assosiated email address

The link @Reconrider posted doesn't require premium to submit. While this sub-forum is for Broadcastify issues, submitting a ticket will likely garner a faster response from the staff.

For reference, the username you mention still exists (it's not deleted):

https://forums.radioreference.com/members/slylingus.234695/

I hope he isn't able to pull creds out.

Thankyou

It appears the OP disabled his old account (members can’t “delete” an account). That’s why you can still see it.

I’d suggest sending an email to support@radioreference.com and explaining what transpired.

Thanks I will do over the weekend Cheers for all surgestions its been like this for proably eight or nine months so no rush

Go here https://support.broadcastify.com/hc/en-us/requests/new

Tell them your feed name and that you don't know your username and need a password reset.
I doubt they'll tell you the username that it is, but they should have an option to have you reset your password via email. Also if you know your email, I believe you can forgot password with the email also.

Many Thanks will do over the week end im not in any rush just need to sort it out at some point we are coming into a major fire season and just want to be able to add alerts
Cheers Rod

Early in the morning, Password already is in the clear in #1. I made #2 to show in the clear just now.

View attachment 151049

Thanks Bob i need to catch up at some point to delete a couple of old PCs of my proscan licences will do at some point.
Proscan is just getting better and better not related to this thread but is it supposed to drop the feed out when i update the data base file, it does every time i update disconects i assumed it was somthing to do with checks on what streamed\
Cheers Rod

 

[ProScan]

Thanks Bob i need to catch up at some point to delete a couple of old PCs of my proscan licences will do at some point.
Proscan is just getting better and better not related to this thread but is it supposed to drop the feed out when i update the data base file, it does every time i update disconects i assumed it was somthing to do with checks on what streamed\
Cheers Rod

What's the scanner type?
Updating the ProScan database file shouldn't cause the feed to drop out. Uploading the data to the scanner will cause an interruption.

 

[Pocket1965]

BCD536HP latest PoScan
It will update while stream conected then after reboot stays conected for 30 seconds or so.
Then I get not allowed on non conected sockets or a similar error
I will take a screen shot this week
Cheers Rod

 

[ProScan]

BCD536HP latest PoScan
It will update while stream conected then after reboot stays conected for 30 seconds or so.
Then I get not allowed on non conected sockets or a similar error
I will take a screen shot this week
Cheers Rod

The scanner is pushing the audio to ProScan then to Broadcastify. It reconnected after the scanner booted up. That's the way it works using the 536 Wi-Fi and 200 Ethernet.

 

[Pocket1965]

Ok thanks for the info
Cheers
Still no access to my broadcastify account another request sent