Have been away from scanning since the late 1990's. I had an old pro 57 from Radio Shack. Became interested in the hobby again. Just received my BCD996XT in the mail today. I have been reading non stop since ordering it from Scannermaster last week. I used Freescan and a subcription to RadioReference to download and upload the frequencies I want to monitor. Within 15 minutes of taking the scanner out of the box I had uploaded and was listening to the OPP and EMS on fleetnet zone 2. I have read consistently that the 996XT is a bugger to program. I can't help feel like I've missed something because I didn't find it that bad. I know that the capabilities of this scanner is probably beyond my understanding right now, but I've got it running. I've also got some more time to learn about this thing.