I used to receive email notifications to any forum message that I started or replied in, but no longer. What happened? I didn't change any notification settings that I'm aware of.
email notifications not being received
- Thread starter W4KRR
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I just changed my account email to my other (gmail) address. We'll see.
ecps92
Member
Log into your Comcast WEB Mail and see if it got caught in their gawd-awful spam filters
I did that, and there were all of my emails, but they weren't marked as spam. For some reason, they just never made it to my email client, Mailbird. I did change my account email to my gmail account, and the emails appear as expected. Apparently something is going on between Mailbird and Xfinity web email.
ecps92
Member
Sounds like something in your client configuration then, if they were in the mail box and not the spam box
Couple things here regarding this.
1) If you EVER report an email from RadioReference / Broadcastify as Spam, even accidently, we're going to stop sending emails to you. This happens all the time. It does, trust me. "I didn't do that" Yes, you did. You'll swear you didn't do it, but then I can review the logs and tell that you indeed reported something from us as spam or you clicked an unsubscribe button.... which leads me to:
2) We don't send SPAM or unsolicited emails to our customers at all.... which leads me to:
3) If you believe that for some reason you might have accidentally reported something as SPAM, or you're not receiving emails from us anymore because of some other problem and you swear the problem is on our end (again, you still probably reported something as spam or hit an unsubscribe button or something) then open a support ticket with us at support@radioreference.com and we can look up your email address and see what the deal is.
1) If you EVER report an email from RadioReference / Broadcastify as Spam, even accidently, we're going to stop sending emails to you. This happens all the time. It does, trust me. "I didn't do that" Yes, you did. You'll swear you didn't do it, but then I can review the logs and tell that you indeed reported something from us as spam or you clicked an unsubscribe button.... which leads me to:
2) We don't send SPAM or unsolicited emails to our customers at all.... which leads me to:
3) If you believe that for some reason you might have accidentally reported something as SPAM, or you're not receiving emails from us anymore because of some other problem and you swear the problem is on our end (again, you still probably reported something as spam or hit an unsubscribe button or something) then open a support ticket with us at support@radioreference.com and we can look up your email address and see what the deal is.
The issue has been resolved. It was my email program on my end. It's fixed now. Thanks to all who responded.
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