As the feeds are provided by volunteers and not maintained by Broadcastify I'm not sure what "support" can do about it.
If all the others are coming in normal and one is not the problem cannot be on my end. My volume slider is all the way up.
When I am the only person having trouble with the volume on only one feed and I have the volume slider all the way up, the problem cannot be on my end. I cannot do anything other than turn the volume slider all the way up. Only the developer should know why it's not working properly.
You are absolutely correct. That is 99.9% of the time. I have no control over the way the feed comes through. I only have control of the volume slider. If there is some other setting that I don't know of, apparently no one else does.
Everyone's individual computer is different. I'm not sure what else to tell you. Everything here is not perfect. The feeds are provided by volunteers. I checked the feed and the volume sounds fine. The provider is the same person who provides the other FDNY feeds. There have been no other feed problem reports on this feed that I can see that are outstanding.
Well, I just stumbled onto something interesting. No, the problem is not on my end. If you paid attention to my original complaint, I stated this problem is on three different computers, operating on three different Windows systems. What I just did was use the NYFD Feed that has all the boroughs together. When that feed broadcasts Queens it is loud and clear and the separate Queens feed is not audible unless I put my ear to the speaker. Once again, I have no control over this except with the volume slider unless there is some kind of option or setting that only you know about. If the feed comes in loud and clear on the multi borough feed and it's not loud on the Queens feed, then the problem is on your end.
I was curious so I listened to the individual feeds myself. The Queens audio is definitely considerably lower for me as well.
Precisely. My dashboard level is similar. However, mine is inaudible at normal listening levels. Even if I raise the volume on my computer to a ridiculous level, Queens comes in, but very scratchy. It's not that way in the all borough feed. I would have to put all other volume sliders on the dashboard to just barely minimum. It should not be this way. I would then have to remember to turn down the computer volume whenever I want to listen to music or anything on the web.
You can improve it by using audio processing software on your PC. You can use VST plugins and a VST host to filter, compress, limit, and apply noise gating to the available audio.
Take a look at the audio spectrum in my post, then reconsider what you're suggesting. There is a glaringly obvious issue with the audio output on two of those feeds that needs to be addressed by the feed provider. Applying software "fixes" is not the answer.
I completely agree, but if the volunteer feed provider isn't interested in making any changes, what else is there to do?
The volunteer provider's feed is not the problem on the Queens feed. Queens is loud and clear on the multi-borough feed. So, it must be coming in fine to Broadcastify. It is inaudible on the single Queens feed. The problem is apparently from Broadcastify out. The other problems with hum on some other feeds are another matter.
