G4 Toning Issue on v4.36 & v1.35

[jake_Braker]

I've been having an issue with G4 toning out on Gastonia Fire Dispatch on Charlotte UASI (Gastonia Simulcast)
All tones and timings have been verified as correct (Tone A: 2000ms, Tone B: 3000ms)
I'm receiving traffic with no issues, it's just the tones. The pager has been updated to firmware 1.35 with the issues still persisting.
I've also noticed the Digital Tone Detect is not functioning on this talkgroup, whereas it functions on other sites and systems.
All 8 stations have been programmed to alert for this testing and none of them have alerted.
We do have an automated dispatcher, but these issues are present when a live telecommunicator is operating the tones.
Different protocols have been tested including the default settings with no avail.
This is not a simulcast issue as the issues are not present on the Mecklenburg Simulcast nor NC VIPER's Gaston Simulcast.

I tried being as descriptive as possible with everything that's been tested to attempt to solve this issue. Hopefully this information helps!

 

[RaleighGuy]

See if this is your situation... Maybe @GTR8000 will comment here

Unication G5 TRS talkgroup paging via QCII

I'm trying to confirm whether or not the following is true: For alerting over P25 trunking, the pager does not actually decode tones sent over a talkgroup. Rather, the pager simply assumes that a particular talkgroup IS the unique paging address. In other words, for each set of QCII tones...

forums.radioreference.com

Similar issue here...

 

[jake_Braker]

Update: I have now missed multiple calls for a station on NC VIPER on standby mode. Other stations that are added on monitor mode still alert

 

[jake_Braker]

Update: I have now missed multiple calls for a station on NC VIPER on standby mode. Other stations that are added on monitor mode still alert

To update this, it tones out when we have a live operator. Not when the automated system is pushing tones.

 

[jake_Braker]

If anyone is still able to assist. I'm still having this issue on v0.4.0.39

There are no alerts to standby mode, it sometimes misses calls in monitor mode. And UASI is still not alerting at all.

 

[jake_Braker]

Okay this is starting to annoy me.
It's alerting on other stations on VIPER, but the station it needs to alert on isn't working. The tone range is correct.

 

[hazrat8990]

Right away I'm seeing an issue with duration. Current settings would not even allow it to try to alert.


Try shortening the duration time to something a bit more reasonable. Give these settings a try:

 

[hazrat8990]

You can message me with your profile and I'll take a look to see if anything else seems off.