G5 really acting up - red LED on, no power

[Agent713]

I posted this on the Unication G-Series Voice Pager Users Facebook page a couple months ago. The problem seemed to correct itself for about a month, but now it's back and worse than before:

About 90% of the time, turning the pager on gives me a black screen (dead, no audio, unresponsive buttons) and the red LED will come on and stay on, even when powering the pager off. Sometimes a single 3-button reset procedure gets it running again, other times it takes a dozen or more 3-button resets. Sometimes a combination of a 3-button reset and putting it in the desktop charger seems to get it working again, other times not. Sometimes when it does boot up, the screen does funky things - flickers, goes all white, garbled text, etc. I've tried the battery-out hard reset procedure; sometimes it works, sometimes not. And sometimes it works fine for a day or 2, until it doesn't again. The frustrating thing is it just happened out of nowhere - I didn't update the firmware, change the programming, nothing.

Installing a new battery and updating the firmware to 2.02 didn't fix it. The pager is about a year out of warranty.

I just filled out a repair ticket with my dealer. Will update this post when the problem is (hopefully) resolved. Hoping this thread serves as a resource for someone in the future...

 

[hill]

Sorry you are having issues with your pager.

Have a G4 bought new over 4 years ago and G5 bought used about 2 years ago. Both have been rock solid. Don't have the latest firmware on mine, as just using for hobby use and I see no need to upgrade with them doing what I need.

 

[buddrousa]

Good luck I have a G1 that some on the buttons came off call Unication about repair was told if it out of warranty they would not repair the pager I needed to buy a new one.

 

[K9KLC]

I just had to send a G4 in for a flakey toggle button, hopefully it will be back soon and we'll see how they did. It was days away from being out of warranty so hopefully they'll take care of it and all will be well. I have 2 G5's from probably 2019 I bought "well used" last September, and (knock on wood) those seem to be doing fine thus far. Good luck on your repair.

 

[FishScan]

Factory reset pager and rebuild your programming file. Dont use your old file.

 

[inlandpatch]

Had a similar issue with mine and it eventually failed and wouldn't boot, I had to send my unit in to get fixed. A buddy of mine suggested to downsize my file and ensure you use a good reliable USB cable (the one it came with) and now I don't have any issues at all. But I had to start from scratch and only put the necessary things I would monitor and not treat it as a SDS.