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G5 VHF Randomly Rebooting

A

ancker

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I have a G5 VHF on the latest firmware (2.0.2).

Recently, it will randomly "reboot". I say reboot because it'll be on my hip and it'll just call out the voice for "Fire Dispatch" that I have programmed on that knob position. It's been on this firmware since it was released and worked fine for months until this started happening.

I works perfectly fine otherwise, except it did it once in the middle of a page, so I missed what the call was.

Has anyone seen this before? Could it just be the battery needs to be replaced?
 
RaleighGuy

RaleighGuy

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ancker said:
Has anyone seen this before? Could it just be the battery needs to be replaced?
Click to expand...

From past posts or reports on this problem it often times has turned out to be battery related, you might try removing the battery and cleaning the contacts then ensure it is properly reinstalled, otherwise a new battery might be needed.
 
A

ancker

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Thanks. I have a new battery on the way from Ray's. It's probably about time anyway.
I'll try cleaning and reseating it as well.
 
K

K9KLC

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I find if I drop mine or it's on my belt and takes a shake or bump it does it. Never thought much about it. I think I'll give my contacts a check. The pagers are both older but the batteries are less than 6 months. They both have done it.
 
F

ffexpCP

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If it continues after ruling out a battery issues, I'd contact support.

I've experienced this behavior too. I was able to send support a log and they were able to identify the firmware issue.
 
A

ancker

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I've cleaned the contacts and reseated the battery. Still having issues.
New battery should arrive soon. Hopefully that fixes it.

I'm way out of warranty, so not sure how much help they'll give me, but I'll try it if it persists.
 
A

ancker

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I changed the battery a few days ago, it still happens.

It doesn't appear that it's fully rebooting, it's just acting like the knob is being switch to the active position, even though the knob isn't moving.

I've sent a message to Unication support, but I'm out of warranty. Maybe it'll be a firmware issue.
 
K

K9KLC

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ancker said:
I changed the battery a few days ago, it still happens.

It doesn't appear that it's fully rebooting, it's just acting like the knob is being switch to the active position, even though the knob isn't moving.

I've sent a message to Unication support, but I'm out of warranty. Maybe it'll be a firmware issue.
Click to expand...
Let us know what happens please.
 
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