HELP----Up-Load Pro96

[Terrie]

Can you please tell me why when I try to up-load my Pro96 - my scanner reads Incorrect Model?
Thank you,
Terrie

 

[mikey60]

Can you please tell me why when I try to up-load my Pro96 - my scanner reads Incorrect Model?
Thank you,
Terrie

I get that on occasion. Turning the radio off and back on seems to resolve the issue. Are you using Win96?
Mike

 

[Terrie]

Mike

I did that three times and still telling me the same thing.
Terrie

 

[mikey60]

What cable are you using? Also is it using a USB to serial adapter?

Are you trying to program the radio or read the data from the radio?

Mike

 

[Terrie]

Pro 96, "Incorrect Model"

Using Win96 for a couple of months and no problems until cat ate the Radio Shack cable (serial). Purchased the exact same model cable and now when I try and upload I get the message on the scanner. Could it be a pin-out issue or something in the software. I did read an old message were there was a licensing issue.

Have tried the on/off several times. Rebooted the computer, checked all settings, tried to reloading the win96 software. Should I uninstall and reinstall Win96? Would this remove the old relationship with to the old cable?

 

[DonS]

Re: Pro 96, "Incorrect Model"

Using Win96 for a couple of months and no problems until cat ate the Radio Shack cable (serial). Purchased the exact same model cable and now when I try and upload I get the message on the scanner. Could it be a pin-out issue or something in the software. I did read an old message were there was a licensing issue.

Have tried the on/off several times. Rebooted the computer, checked all settings, tried to reloading the win96 software. Should I uninstall and reinstall Win96? Would this remove the old relationship with to the old cable?

Win96 knows nothing about your cable. If one 20-289 worked but a new one doesn't, it looks to me like you've run into the design problem with the 20-289 cable (see here for more info).

-Don

 

[Terrie]

Thank you,

I want to thank all of you for your responses - It was a bad cable I went down to radio shack and exchanged it for another one - now working YEA!
Thank you all again,
Terrie