HP-2: Homepatrol 2

[MississippiPI]

I have read the post and still can't get it to work, I get the error message. Batteries are good, new USB cable, new 32kb card and still nothing. Any suggestions? I emailed Uniden week ago and tried support and no luck with response.

Thanks ya'll

 

[Whiskey3JMC]

I have read the post and still can't get it to work, I get the error message.

What does the error message say? What post? Something in a previous thread?

 

[hiegtx]

I have read the post and still can't get it to work, I get the error message. Batteries are good, new USB cable, new 32kb card and still nothing. Any suggestions? I emailed Uniden week ago and tried support and no luck with response.

Thanks ya'll

What error message are you getting?

 

[MississippiPI]

Yes, back in 15, I searched the threads.

 

[Whiskey3JMC]

Yes, back in 15, I searched the threads.

2015?

 

[hiegtx]

Yes, back in 15, I searched the threads.

Is this previous thread what you are referring to?

HP-2: - Update HP II

I was trying to update my HP II, it said my USB isn't recognized, it worked last month now it doesn't. Any ideas? Thanks you all

forums.radioreference.com

 

[MississippiPI]

no

 

[donc13]

I have read the post and still can't get it to work, I get the error message. Batteries are good, new USB cable, new 32kb card and still nothing. Any suggestions? I emailed Uniden week ago and tried support and no luck with response.

Thanks ya'll

32 KB card? Way too small. Try an 8 GB card. The new USB cable, is it a full USB cable or. just a charging cable?

 

[MississippiPI]

32gb what I meant

 

[JoeBearcat]

Did you buy it from a scanner outlet? If not, did you use CLEAR USER DATA on it?

 

[MississippiPI]

I bought my new scanner from Amazon and the extreme upgrade from scannermaster. The old scanner that was causing a problem fixed but we cleared it and did all we knew to do.

Be safe

 

[JoeBearcat]

I was asking about where the card was purchased from. If a scanner dealer, it may be set up for the scanner. If from WalMart (or alike), it will not be set up for the scanner and you have to use the CLEAR USER DATA function to 'format' it for scanner use.

 

[MississippiPI]

Oh ok, I got a new card from a retail store, associate of mine formatted it,still didn't work

 

[RandyKuff]

Oh ok, I got a new card from a retail store, associate of mine formatted it,still didn't work

You need Sentinel on a computer so it can configure the card for use... After formatting...

 

[donc13]

Oh ok, I got a new card from a retail store, associate of mine formatted it,still didn't work

Did your associate formate it as a FAT 32 file system?

 

[fxdscon]

Oh ok, I got a new card from a retail store, associate of mine formatted it,still didn't work

-
As others have noted..... a new (or newly formatted) card will not work in your scanner until you use Sentinel's "Clear User Data" utility.

Put the new card in your scanner, connect your scanner to your computer in "Mass Storage" mode, run Sentinel's "clear user data" function and check the box that says "display all drives" when that function starts, then click "Ok". When the process finishes, disconnect the USB cable and the scanner will re-boot.

You may need to connect your scanner to the computer with the USB cable while the scanner is OFF... after connecting the cable to the scanner and computer, turn the scanner ON to go into "Mass Storage" mode.

 

[MississippiPI]

I tried all that...


Be safe

 

[MississippiPI]

Fat 32 yes

 

[MississippiPI]

SD cars error file. We tried all we could. Moot point as I gave purchased another 1