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How to troubleshoot missing transmissions

estone4009

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Philpot, KY
G4 pager running version 2.02 firmware with profile rebuilt in PPS4.39, Motorola P25 system. Do any of you ever miss transmissions that another source radio/sdr picks that are in identical location? I have been told that we should never expect a $650 pager to receive the same transmissions as a $2000 radio and that a 90% receive rate is good. We are in a two site system and the audio should be replicated between both sites. Trying to figure out if/how I can ever troubleshoot somehthing like a missing 3 second transmission if the pager in theory shows full bars of signal. To me there are so many variables to account for that with something I cannot replicate in a pattern I am baffled on how to see if the pager just missed that signal or had issues decoding it.
 

jtwalker

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Dec 3, 2012
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Gettysburg, PA & Fenwick Island, DE
First thing I would do is ensure both are locked on same site, even if the word is all traffic is on both sites.

Next I would verify setup of the control channels of that site.

Lastly I would verify talkgroups set up in both radios are identical.
 

hazrat8990

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Apr 12, 2013
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Wyoming
If the pager is an older model, I'm 99.99% sure that a downgrade to V1.35 firmware will solve all of your issues.
 

estone4009

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May 11, 2016
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Philpot, KY
Same site and exact same talkgroup. I ran two pagers with same profile today side by side. One had v2.02 firmware and the other had v1.35 firmware. Out of all the transmissions the v1.35 was actually the one that missed a single transmission. This has been a continual thing since implementation with v1.34 so leads me.back to how I can ever capture the issue and report to Unication. I dont want.to continue to invest time in troubleshooting if random missing transmissions are allowable in the Unication world since the pagers are not affiliating with the p25 system.
 
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