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mikewazowski

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Updated my database today and didn't find anything different. Only the VHF sites are showing up.

Just for S&G, I downloaded EZ-Scan for the PSR-800 and found that it shows 16 sites for the system.

At this point, I don't think there's anything wrong with the database. I think you need to seek out UPMan's help.
 

Voyager

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I read on another forum that UPMan is looking into this exact issue.
 

davedidit

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Thanks guys Just did DB update and Southern Nevada Area Communications Council (SNACC) still has issues NO Fire or NLV or Henderson PD
 
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Voyager

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Mike said that in post 22. UPMan is looking into it.

The cause is the 800 MHz sites not being extracted.
 

Voyager

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I see the latest HP Sentinel dB shows the sites, but no bandplan data for the 800 MHz sites. There is progress, and Uniden is definitely working on the issue.

No idea what happened or where that caused the issue.

In the mean time, you can copy that system to a FL and edit the Sites to add the standard bandplans.
 

davedidit

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I just spent 1 hour and 16 min. on hold with Uniden Scanner Customer service and they shut the phone off at 16:30 CST wow great service guys I called 800 620 7531
 

Voyager

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I just spent 1 hour and 16 min. on hold with Uniden Scanner Customer service and they shut the phone off at 16:30 CST wow great service guys I called 800 620 7531

It's likely you will get better answers here anyway, so fire away with your questions.
 

UPMan

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I just released a x36 database update that corrects this issue (but as a local familiar with the system, I'd appreciate your review, as well...my validation is theoretical). HP version is still in testing. However, in the mean time, you could bring the system over to the HP by loading x36 Sentinel, creating a FL with that system, exporting the FL as and HPE, then importing into HP Sentinel.
 

737mech

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That looks better. All the sites are back and works great in Las Vegas and Henderson on the BCD536HP. Thanks UPMAN!!
 
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