mmckenna
I ♥ Ø
The Western States Regional Digest e-mail from APCO this evening had a posting for a probationary (no experience needed) position in Idaho for $19.67/hr.
Independence, MO. PD Offering $10,000 "Sign-on Bonus" For 911 Dispatchers
- Thread starter ten13
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I worked as a 911 dispatcher for 6 years and can tell you some of the lesser-known but significant sources of stress are internal self-destructive behaviors like rude co-workers and being written up frequently by the supervisors.
Classic!
RayAir
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- Dec 31, 2005
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I'm not in public safety but we get 4 smaller bonuses a year and one big one every December. While $10k sign on might sound ok you're only going to get half of that money cause the government automatically takes 39% of any bonus you receive.
What a crock.
What a crock.
Police Communications Technicians - job post
NYPD Civilian JobsNew York, NY
$49,422 a year - Full-time
Salary
$49,422 a year
Job Type
Full-time
Shift and Schedule
Evenings as needed
Night shift
Evening shift
Play a Critical Role in Assisting Police
Police Communications Technicians (911 operators/radio dispatchers) are assigned to the department's Communications Section as 911 emergency call takers. They serve as radio dispatchers of police resources and perform all other clerical and administrative duties related to the provision of emergency service.
Police communications technicians are required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays. There is per-shift pay as well as night-shift pay differential.
No exam is scheduled at this time.
Salary
Starting salary ranges from $42,976 to $45,228. Potential salary of $49,422 after 3 years of service.
Employment Requirements
Candidates must:
- Have a four year high school diploma or its educational equivalent PLUS one of the following;
- Have one year full-time paid experience performing clerical duties OR;
- Have one year full-time paid experience performed public contact work requiring the obtaining information OR;
- Have 30 semester college credits in an accredited college or university OR;
- Have two years of active U.S. military duty with honorable discharge;
- The residency requirement to live within the 5 boroughs is currently being waived.
Investigations
This position is subject to a series of investigations before appointment. At the time of investigation, you will be required to pay a $75 fee for fingerprint screening.
Medical and Psychological
Medical and psychological guidelines have been established for this position. You will be examined to determine whether you can perform the essential functions of being a Police Communications Technician.
Drug Screening
You must pass a drug screening to be appointed.
English Requirement
You must be able to understand and be understood in English.
Proof of Identity
Under the Immigration Reform and Control Act of 1986, you must be able to prove your identity and your right to obtain employment in the United States prior to employment with the City of New York.
Civil Service Exam
Candidates must take and pass the Civil Service Examination for Police Communication Technician.
To apply for and take a self-scheduled exam at the DCAS Computer-based Testing and Applications Centers (CTACs), you must log must CREATE AN ONLINE ACCOUNT. To create your OAS account, you will need to provide your name, address, social security number, email address and choose a user ID and password.
Towns in New Jersey....
Oakhurst, NJ 07755
The Township of Ocean Police is NOW seeking qualified police dispatchers for our 9-1-1 center. Applicants MUST possess current 9-1-1 Basic Telecommunicator Certification, and Emergency Medical Dispatch (EMD) from a NJ OETS recognized organization. Please submit resume with qualifications to Township of Ocean Police, 399 Monmouth Road, Oakhurst, NJ, 07755, to the attention to the Office of the Chief of Police, or via email at dispatchapplicant@oceantwp.org
Old Bridge, NJ
Full-time
Under direction, receives and responds to telephone or other electronic requests for emergency assistance, including law enforcement, fire, medical, or other emergency services and/or dispatches appropriate units to response sites; other related duties as assigned. Minimum Requirements: High school diploma or equivalent and at least one year of experience in work involving the receiving, transmitting and relaying of video display and/or radio messages, and in the receiving, relaying and recording of complaints and requests for emergency assistance, which shall have included the use of video display, data processing, automatic number identification, automatic location identification, switching equipment, or other computer-oriented equipment; must be able to professionally and tactfully handle the public in stressful situations; Candidates with a Bachelor Degree in Psychology and experience working with the public in stressful situations will also be considered. Applicant must successfully pass a comprehensive criminal history and background investigation. Current certifications in the following are preferred: NJ Basic Telecommunicator, NJ EMD, and CPR. Familiarity with QED CAD and Verizon Vesta E911 are also preferred. This is a Full time union position with varied shift time and full benefits package. New hires must meet residency requirements under the NJ First Act: The law requires that “every person holding an office, employment or position” in the State of New Jersey shall have their “principal residence” in the State of New Jersey. EOE
police dispatchers - job post
Township of OceanOakhurst, NJ 07755
The Township of Ocean Police is NOW seeking qualified police dispatchers for our 9-1-1 center. Applicants MUST possess current 9-1-1 Basic Telecommunicator Certification, and Emergency Medical Dispatch (EMD) from a NJ OETS recognized organization. Please submit resume with qualifications to Township of Ocean Police, 399 Monmouth Road, Oakhurst, NJ, 07755, to the attention to the Office of the Chief of Police, or via email at dispatchapplicant@oceantwp.org
PUBLIC SAFETY TELECOMMUNICATIONS OFFICER -F/T (911 DISPATCH) - job post
Old Bridge TownshipOld Bridge, NJ
Full-time
Under direction, receives and responds to telephone or other electronic requests for emergency assistance, including law enforcement, fire, medical, or other emergency services and/or dispatches appropriate units to response sites; other related duties as assigned. Minimum Requirements: High school diploma or equivalent and at least one year of experience in work involving the receiving, transmitting and relaying of video display and/or radio messages, and in the receiving, relaying and recording of complaints and requests for emergency assistance, which shall have included the use of video display, data processing, automatic number identification, automatic location identification, switching equipment, or other computer-oriented equipment; must be able to professionally and tactfully handle the public in stressful situations; Candidates with a Bachelor Degree in Psychology and experience working with the public in stressful situations will also be considered. Applicant must successfully pass a comprehensive criminal history and background investigation. Current certifications in the following are preferred: NJ Basic Telecommunicator, NJ EMD, and CPR. Familiarity with QED CAD and Verizon Vesta E911 are also preferred. This is a Full time union position with varied shift time and full benefits package. New hires must meet residency requirements under the NJ First Act: The law requires that “every person holding an office, employment or position” in the State of New Jersey shall have their “principal residence” in the State of New Jersey. EOE
For a short while in the 1980s, I was an NYPD dispatcher, one of the three jobs above.
Unlike small town PDs, when you went to work you were surrounded by well over 100 other people roaming the floor, handling incoming 911 calls, and, of course, the "radio rooms."
Each NYC borough had its own radio room. In the Bronx, where I worked, we had four radio consoles handling 12 (now 13) Precincts. Each console handled two or three Precincts. Brooklyn had more, as did Manhattan, but divided into two boroughs, Manhattan North and Manhattan South, Brooklyn North and Brooklyn South. Surrounding each radio room was a large number of 911-call-receiving positions.
There was seldom any down-time, as the radio was always busy. The only exception to that was when you had to type on a lot of jobs, "NCA", meaning "No Cars Available."
At the end of the 8 hour tour, when the next shift came in, they would have to go through those dozens of "NCA" jobs (some hours old) and ask the caller, "Do you still need the cops there?", and, fortunately, the answer was "no."
It was stimulating to say the least, and you went home tired. Scheduled reliefs were in place (90 minutes on the radio, 60 minutes off, done twice in the eight hours). If you were working a "heavy" job (like a chase, cop shot, etc), you stayed on the radio until completion, or until things quieted down, and your "relief" would help out waiting for you to "get up." Ordered overtimes took place, but they looked for volunteers first.
I didn't mind working there despite the stress, but the money wasn't really worth it. I moved on to better employment after about a year and a half. I handled quit a few "heavy" jobs, some which made headlines.
If they had paid a better buck, I'd probably would have retired from there.
Their loss....
Unlike small town PDs, when you went to work you were surrounded by well over 100 other people roaming the floor, handling incoming 911 calls, and, of course, the "radio rooms."
Each NYC borough had its own radio room. In the Bronx, where I worked, we had four radio consoles handling 12 (now 13) Precincts. Each console handled two or three Precincts. Brooklyn had more, as did Manhattan, but divided into two boroughs, Manhattan North and Manhattan South, Brooklyn North and Brooklyn South. Surrounding each radio room was a large number of 911-call-receiving positions.
There was seldom any down-time, as the radio was always busy. The only exception to that was when you had to type on a lot of jobs, "NCA", meaning "No Cars Available."
At the end of the 8 hour tour, when the next shift came in, they would have to go through those dozens of "NCA" jobs (some hours old) and ask the caller, "Do you still need the cops there?", and, fortunately, the answer was "no."
It was stimulating to say the least, and you went home tired. Scheduled reliefs were in place (90 minutes on the radio, 60 minutes off, done twice in the eight hours). If you were working a "heavy" job (like a chase, cop shot, etc), you stayed on the radio until completion, or until things quieted down, and your "relief" would help out waiting for you to "get up." Ordered overtimes took place, but they looked for volunteers first.
I didn't mind working there despite the stress, but the money wasn't really worth it. I moved on to better employment after about a year and a half. I handled quit a few "heavy" jobs, some which made headlines.
If they had paid a better buck, I'd probably would have retired from there.
Their loss....
$20-$24/hr? Good money if you live in Iowa. That's burger flipping money if you live in Boston, New York or anywhere along the far left coast. $10k sign on but the catch is you have to stay 5 years. You better not expect any pay raises outside the joke 2% cost of living raises while inflation goes up 7%/year
The rub is, why are Starbucks and McDonalds jobs paying not much less than someone who is literally another person's lifeline? Serving coffee and burgers isn't/shouldn't be a career. Dispatching emergency services is. It doesn't really surprise me that they're having difficulty filling dispatcher positions with how much people (especially young) are more interested in burying their heads on their phone watching TikCrap videos and have the attention span of a chipmonk.
I think back to 9/11, most of those dispatchers, they were the last people the ones in the towers who made phone calls out talked to in life before they died. People can't be bothered today.
The rub is, why are Starbucks and McDonalds jobs paying not much less than someone who is literally another person's lifeline? Serving coffee and burgers isn't/shouldn't be a career. Dispatching emergency services is. It doesn't really surprise me that they're having difficulty filling dispatcher positions with how much people (especially young) are more interested in burying their heads on their phone watching TikCrap videos and have the attention span of a chipmonk.
I think back to 9/11, most of those dispatchers, they were the last people the ones in the towers who made phone calls out talked to in life before they died. People can't be bothered today.
mmckenna
I ♥ Ø
I disagree with your point of view. We shouldn't cut others pay down as a way to make someone else look like they are making more. $20/hour isn't enough to live on in many places. If it's a living wage for someone working in the service industry, then good. Dispatchers should be making more.
There's another "flaw" in this whole dispatching thing.
In big-city departments, when something goes wrong, very often the finger is pointed at the faceless dispatcher who is usually miles away from the incident in question, with accusations that "If the dispatcher had done (or said)..." or "didn't do (or say)," this, that, or the other thing, none of this would have happened.
I've seen that happen several times, with members of the "uniformed force" using that excuse to get out from under a problem. Very frequently, it doesn't work. But the $30,000 a year dispatcher has to initially endure the slings and arrows of the accusations from six-figured, college-educated, police bosses with decades of experience, who screwed up and should have known better.
In big-city departments, when something goes wrong, very often the finger is pointed at the faceless dispatcher who is usually miles away from the incident in question, with accusations that "If the dispatcher had done (or said)..." or "didn't do (or say)," this, that, or the other thing, none of this would have happened.
I've seen that happen several times, with members of the "uniformed force" using that excuse to get out from under a problem. Very frequently, it doesn't work. But the $30,000 a year dispatcher has to initially endure the slings and arrows of the accusations from six-figured, college-educated, police bosses with decades of experience, who screwed up and should have known better.
^ Yep, yep, yep! We got written up all the time. The supervisors were always so hellbent about "documenting" everything in case you need "evidence" to fire a dispatcher.
Dispatcher with 10+years under my belt and you are exactly right. As dispatchers we are the absolute rotten bottom of the chum bucket and are thrown to the wolves first and always. Even the officers that are your "friend" or "brother" or "sister" will be the first to hop right over that blue line and rip the gold line in half and laugh while doing it to mask their screw ups. I've learned to tread carefully over the years but these new dispatchers coming in I feel for. They don't even realize the stress caused by internal matters on top of the extreme stress of the job itself.
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