imps666
Newbie
My account doesnt seem to be upgraded, i paid my $15 for 180 days and my account status hasnt changed from Standard (Free)
Can someone please check
Can someone please check
is there a problem with payments
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D
DaveNF2G
Guest
How long ago did you pay? The accounts are not automatically or instantly updated.
imps666
Newbie
i paid on friday evening, today is now sunday and my account still shows i'm a free member
D
DaveNF2G
Guest
As you are probably aware, this weekend is a major holiday weekend in the USA (and Canada). I would not expect any action before Wednesday at least.
Except that it indicates he's "Premium" now. :wink:
That is not correct.
When someone purchases a premium subscription with their credit card their account should be instantly and automatically updated.
In this user's case, it is possible that there was a delay in the transaction processing that occurred.
Mine was also updated as soon as I paid online.
crowe427
Member
I am having the same issue, I upgraded last night and my account never updated. I thought maybe it was due to being at night in a possible update/backup window. This morning I checked and still no change. I sent support an email a few hours ago, no response yet but its only been a few hours, I know they need some time to respond.
crowe427
Member
My account is now showing updated...
j5kidd03
Newbie
Lucky you, at least someone got their issue fixed....I've still got no response from support.....
We got you taken care of this morning. Sorry for the delay.
j5kidd03
Newbie
Thank you!
Took a bit but thank you for fixing my issue!
Took a bit but thank you for fixing my issue!
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