is there a problem with payments

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imps666

Newbie
Joined
Jun 29, 2017
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Location
Northampton, England
My account doesnt seem to be upgraded, i paid my $15 for 180 days and my account status hasnt changed from Standard (Free)

Can someone please check
 
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DaveNF2G

Guest
How long ago did you pay? The accounts are not automatically or instantly updated.
 
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DaveNF2G

Guest
As you are probably aware, this weekend is a major holiday weekend in the USA (and Canada). I would not expect any action before Wednesday at least.
 

KevinC

Other
Super Moderator
Joined
Jan 7, 2001
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11,498
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Home
As you are probably aware, this weekend is a major holiday weekend in the USA (and Canada). I would not expect any action before Wednesday at least.

Except that it indicates he's "Premium" now. :wink:
 

blantonl

Founder and CEO
Staff member
Super Moderator
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Dec 9, 2000
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11,116
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San Antonio, Whitefish, New Orleans
How long ago did you pay? The accounts are not automatically or instantly updated.

That is not correct.

When someone purchases a premium subscription with their credit card their account should be instantly and automatically updated.

In this user's case, it is possible that there was a delay in the transaction processing that occurred.
 

crowe427

Member
Joined
Sep 27, 2007
Messages
22
Location
Madisonville, KY
My account doesnt seem to be upgraded, i paid my $15 for 180 days and my account status hasnt changed from Standard (Free)

Can someone please check

I am having the same issue, I upgraded last night and my account never updated. I thought maybe it was due to being at night in a possible update/backup window. This morning I checked and still no change. I sent support an email a few hours ago, no response yet but its only been a few hours, I know they need some time to respond.
 
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