is there a problem with payments

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imps666

Newbie
Joined
Jun 29, 2017
Messages
2
Location
Northampton, England
My account doesnt seem to be upgraded, i paid my $15 for 180 days and my account status hasnt changed from Standard (Free)

Can someone please check
 
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DaveNF2G

Guest
How long ago did you pay? The accounts are not automatically or instantly updated.
 
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DaveNF2G

Guest
As you are probably aware, this weekend is a major holiday weekend in the USA (and Canada). I would not expect any action before Wednesday at least.
 

blantonl

Founder and CEO
Staff member
Joined
Dec 9, 2000
Messages
9,745
Location
San Antonio, TX
How long ago did you pay? The accounts are not automatically or instantly updated.
That is not correct.

When someone purchases a premium subscription with their credit card their account should be instantly and automatically updated.

In this user's case, it is possible that there was a delay in the transaction processing that occurred.
 

crowe427

Member
Premium Subscriber
Joined
Sep 27, 2007
Messages
22
Location
Henderson, KY
My account doesnt seem to be upgraded, i paid my $15 for 180 days and my account status hasnt changed from Standard (Free)

Can someone please check
I am having the same issue, I upgraded last night and my account never updated. I thought maybe it was due to being at night in a possible update/backup window. This morning I checked and still no change. I sent support an email a few hours ago, no response yet but its only been a few hours, I know they need some time to respond.
 
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