Minitor VI Pager - Custom audio won't upload

[human8472]

I have. Motorola Minitor VI Pager. I have the programming cradle and software. I can program frequencies and tones into the pager. What I am having trouble with is adding custom audio to the pager. I am trying to add voice files for the different Switch positions. I am following the instructions and creating audio files in the .WAV format that are 8 kHz, mono, and 16 bit PCM. I am using the free program Balabolka to create these WAV files using the text to speech function.

When I load these WAV files into the Custom Audio portion of the Motorola Pager software, I get a File Error #5 saying the file format is unsupported. Does anyone know why this would occur if the file is in the correct format?

 

[buddrousa]

Are your file names less than 8 characters with no spaces? sound1.wav

 

[human8472]

Are your file names less than 8 characters with no spaces? sound1.wav

Thank you for the reply. Yes, the file names are short, with no spaces or punctuation.

For example:
CityA.wav
CityB.wav

I even tried using all lowercase letters.

For example:
citya.wav
cityb.wav

The file size of the WAV files is 24 KB and the length is one second. I used this same program and format to create the voice files for my Motorola APX8000XE.

 

[buddrousa]

Not sure it was a shot in the dark.

 

[dickie757]

Try to pull va files from apx cps folder. If it likes those files, then import your balabolka files into apx cps, then pull out to put them into pager.

I have had balabolka for almost ten years, but decided to use plain voice for va files. I used Audacity.

 

[human8472]

Thank you all for the help. I ended up reinstalling the Programming Software from this link and it solved my issue. Voice announce works and I can upload WAV files without issue.