Can not create, unknown radio component
The person that programmed our radios did it with an XP machine. I have tried with Win7 using a USB to serial dongle, I put the Win7 lapotp on a docking station to use the com port, I realized I have a desktop that is XP, I loaded CPS, I run the Comtest nd it sees the radio - I still get the same error no matter what "CAN NOT CREATE, UNKNOWN RADIO COMPONENT". It is though the CPS program cannot see via the com port. I have read several articles that said CPS would ask which port, I don't get that. I am trying to program the GP360, the GM360, and a repeater CDM750. I have tried CPS versions Professional GP300/GM300 R03.11.15, Professional Radio CPS R06.12.04, and Professional Radio CPS R04.00.00. I am using a Maxton Model RPC-M300XX RIB. This RIB has been used successfully before but now when I try it gets this error. Anything I haven't tried yet? I am in Afghanistan and I just can't run to my local Motorola shop to get help.
Thanks