Motorola CPS Programming software issues

[kilocharlie8]

That seller is usually very good with support, you should consider contacting him.

With that said, if the cable has two LEDs, then you have the FTDI cable. Otherwise, you have the prolific.

With either of these cables, they contain a USB to UART (serial) chip, and if the windows Device Manager does not show a COM port that appears when you connect the cable to the PC and disappears when you disconnect the cable from the PC, then you do not have the correct driver installed.

With the FTDI, at least with older windows (such as my Windows 2000 box), there are two drivers for different types of access to the chip. You need to be very sure you installed the correct driver which creates a serial port device.

Until you have the COM device showing up in Device Manager, your issue is 100% drivers and not the cable, not the radio, and not the CPS. Contact the seller and ask him how to remove whatever driver you have installed and how to install the exact recommended driver (if any).

 

[yom3i]

When you plug the cable into your computer, is it connected to your radio or not?

No not at all

 

[kayn1n32008]

No not at all

And your computer makes a connection noise?

 

[yom3i]

And your computer makes a connection noise?

It makes an connection noise when I plug it in

 

[Echo4Thirty]

Try cleaning the contacts on the side of the radio. A cotton swab and some 90% alcohol, followed by wiping the connector with soft cloth or paper towel can do wonders. The brass gets tarnished and that can hinder communications.

 

[nokones]

Just curious since no one has asked nor was it stated from the onset, what CPS and version are you using? Have you programmed anything before with this CPS and what was the radio you programmed?

 

[kayn1n32008]

It makes an connection noise when I plug it in

Then in your device manager, it should show you what com port number that is being assigned to it.

If not, possibly the driver is not installed properly. This is a UART cable and NOT a USB cable. Once the cable is plugged in, and you start CPS, try reading the radio and see if there is an assigned COM number to select in the drop down. There should be 3 options COM x, OTAP, and USB.

 

[kayn1n32008]

Try cleaning the contacts on the side of the radio. A cotton swab and some 90% alcohol, followed by wiping the connector with soft cloth or paper towel can do wonders. The brass gets tarnished and that can hinder communications.

This isn't an issue between the cable and the radio.

 

[wbw]

That seller is usually very good with support, you should consider contacting him.

With that said, if the cable has two LEDs, then you have the FTDI cable. Otherwise, you have the prolific.

With either of these cables, they contain a USB to UART (serial) chip, and if the windows Device Manager does not show a COM port that appears when you connect the cable to the PC and disappears when you disconnect the cable from the PC, then you do not have the correct driver installed.

With the FTDI, at least with older windows (such as my Windows 2000 box), there are two drivers for different types of access to the chip. You need to be very sure you installed the correct driver which creates a serial port device.

Until you have the COM device showing up in Device Manager, your issue is 100% drivers and not the cable, not the radio, and not the CPS. Contact the seller and ask him how to remove whatever driver you have installed and how to install the exact recommended driver (if any).

See the two photos for installation instructions and Bluemax49ers info. Note this comment: Typically, the operating system will install the drivers when the cable is plugged into the computer. It can take 4 to 8 minutes to find and install the driver automatically.

 

[wbw]

With that said, if the cable has two LEDs, then you have the FTDI cable. Otherwise, you have the prolific.

If you have a cable with Prolific drivers, BlueMax49ers posted a a message about Prolific drivers with Windows 11:
Prolific Driver support for Windows 11
by Mark Dunkle | Dec 1, 2022
Background
Prolific Technologies recently announced that they were ending driver support for the PL2303TA chipset, which they have been selling for over ten years. As a result, all new versions of the PL2303 drivers after V3.8.39.0 will show an error message that the PL2303TA is no longer supported on Windows 11. However, at least for now, older versions of Windows will still work with the latest PL2303 drivers.
How to get your Prolific PL2303TA cables to work on Windows 11
First, you must remove all version PL2303 drivers from your computer using the Add and Remove Programs. Then you download and install the version Prolific Drivers for Windows and you will get the V3.8.39.0 from the BlueMax49ers.com website.
Warning Windows Update may replace your work drivers with a newer version, breaking your system.

 

[vr2yyv]

Perhaps use 32-bit Windows to identify. I never succeeded in using a 64-bit system. Try it, please!

I've recently gotten a XTS 5000 model UHF2 and when I connected to the programming cable to my computer and to program it with the CPS software when I press read radio it says radio cannot be found in the USB port and I said "that's strange." I went ahead and checked the settings to see why it's not in the COM3 connection, but for some reason, the computer is not recognizing the COM3 port so when I check the device manager, it made a whole new USB device for the programming cable even though it's supposed to be in the COM3 port area in the device manager. Anyone able to help me out?

 

[kruser]

Perhaps use 32-bit Windows to identify. I never succeeded in using a 64-bit system. Try it, please!

Windows 11 is 64 bit only. 32 bit was dropped with Win 11.

 

[yom3i]

Windows 11 is 64 bit only. 32 bit was dropped with Win 11.

Huh?

 

[kruser]

Huh?

See this post Motorola CPS Programming software issues

The user was suggesting using a 32 bit version of Windows. Win 11 is only available as a 64 bit OS. If one really needs a 32 bit OS, they would need Win 10 or below. Win 10 will be going out of mainstream support sometime this year I believe.