I've recently gotten a XTS 5000 model UHF2 and when I connected to the programming cable to my computer and to program it with the CPS software when I press read radio it says radio cannot be found in the USB port and I said "that's strange." I went ahead and checked the settings to see why it's not in the COM3 connection, but for some reason, the computer is not recognizing the COM3 port so when I check the device manager, it made a whole new USB device for the programming cable even though it's supposed to be in the COM3 port area in the device manager. Anyone able to help me out?
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Motorola CPS Programming software issues
- Thread starter yom3i
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kayn1n32008
ØÆSØ Say it, say 'ENCRYPTION'
Where did you buy the programming cable?
I bought the programming cable from BlueMax49ers I had no issues with there cables in the past till now.
Check your drivers. I have a few cables that I have to roll the drivers back to older versions to get the CPS to recognize them.
Most if not all programming cables require either a Prolific or a FTDI driver to be uploaded to your computer, and that will depend on the specific cable you purchased. Depending on the specific cable you have, did you upload the appropriate driver to your computer, per the instructions provided by BlueMax 49ers. You can be guaranteed that there is nothing wrong with the cable.
Did you purchase the USB cable or the DB9 serial cable? I assume you are using the Astro 25 Portable CPS which does not require a RIB. Your port setting in the CPS will need to be set according to the Device Manager with the CPS running and the radio turned on and connected to the programming cable and the computer.
If you're using the Serial DB9 set your port setting in the CPS according to the Computer's Device Manager. If you're using the USB cable, set the port setting in the CPS to USB.
What computer operating system are you running with your Astro 25 Portable CPS?
Did you purchase the USB cable or the DB9 serial cable? I assume you are using the Astro 25 Portable CPS which does not require a RIB. Your port setting in the CPS will need to be set according to the Device Manager with the CPS running and the radio turned on and connected to the programming cable and the computer.
If you're using the Serial DB9 set your port setting in the CPS according to the Computer's Device Manager. If you're using the USB cable, set the port setting in the CPS to USB.
What computer operating system are you running with your Astro 25 Portable CPS?
Im using windows 11 in the past i was using windows 10 for a while
I've checked my drivers and theres no update for them
More than likely you have the FTDI USB cable then you need to set your Port setting in the CPS for USB
How do I setup the Port setting in the CPS?
kayn1n32008
ØÆSØ Say it, say 'ENCRYPTION'
I believe that Bluemax49 USB cables have a FTDI chipset in them. They are essentially a serial cable to the software.
It will. If it has a FTDI or Prolific chipset, it will show as a comport in the Device Manager.
NO. If it has an FTDI USB<->RS232 chipset in it, it will show as a comport.
If it is a USB cable and has a properly programmed 1 wire serial chip, it will show up as a network device.
kayn1n32008
ØÆSØ Say it, say 'ENCRYPTION'
When you plug in your programming cable, without a radio attached to it, does your computer give any indication that the cable has been plugged in?
If the answer is yes, open your device manager and look for 'Ports (COM & LPT)'
Under it, there should be 'USB Serial Port(COM x)'
This is the port number you will need to select in CPS under 'View'-> 'Options' and select 'COMx' in the Port Selection drop down.
If you plug in your cable and the answer is no, it is a 'proper' USB cable, that functions like an OEM Motorola ASTRO25 USB cable.
Nothing will happen until you connect it to your portable, AND turn it on. In this case you would select 'USB' and there should only be 2 options. 'OTAP' and 'USB'.
If you plug in your USB cable and your computer
kayn1n32008
ØÆSØ Say it, say 'ENCRYPTION'
You can go into the advanced settings of the USB cable in Device Manager and manually select com3 for it.
When I connect it to my computer It has Sound when the device or wire is connected but don't list under Com & LPT
First, make sure that your cable is plugged into the USB port. Connect the radio to the cable. Turn on the radio and make sure the radio has a freshly charged battery before you ever do any programming are you will turn your radio into a permanent paperweight that looks like a XTS5000 radio.
In CPS, click on the "File" tab, Select "Read" Device, (a Select Port Box will pop up) "USB" should be shown and that should be your only option and to make sure select the pull down and click on "USB" and click "Ok". You should be good to GO and you shouldn't have to do it again for that codeplug file and you shouldn't have to do that procedure for another codeplug file. Just remember that procedure just in case.
After you select the USB in the Port setting and click "Ok", it should be reading the radio and you should have gotten a confirmation Tone/Beep, you should see the progress of the read action in the lower left corner in the CPS and the radio display will show you "Program Mode", watch the progress status and it should show about three different progress actions with the last one being "Validating Data' and the after the validating, the CPS should be launched. After the CPS is launched, save your codeplug file and name it "master" codeplug file. Then do a "Save As" and call the file with another name and work with that file from now on. The Master Codeplug File will be your backup file in case you do something wrong with your working file. Always, after you read or write, just make sure that the radio has completely Reset before you turn off the radio and disconnect the programming cable so you don't corrupt the codeplug with a fatal error.
In CPS, click on the "File" tab, Select "Read" Device, (a Select Port Box will pop up) "USB" should be shown and that should be your only option and to make sure select the pull down and click on "USB" and click "Ok". You should be good to GO and you shouldn't have to do it again for that codeplug file and you shouldn't have to do that procedure for another codeplug file. Just remember that procedure just in case.
After you select the USB in the Port setting and click "Ok", it should be reading the radio and you should have gotten a confirmation Tone/Beep, you should see the progress of the read action in the lower left corner in the CPS and the radio display will show you "Program Mode", watch the progress status and it should show about three different progress actions with the last one being "Validating Data' and the after the validating, the CPS should be launched. After the CPS is launched, save your codeplug file and name it "master" codeplug file. Then do a "Save As" and call the file with another name and work with that file from now on. The Master Codeplug File will be your backup file in case you do something wrong with your working file. Always, after you read or write, just make sure that the radio has completely Reset before you turn off the radio and disconnect the programming cable so you don't corrupt the codeplug with a fatal error.
The above information I posted is contingent on that you are using the FTDI RKN4105 cable and that you have uploaded the FTDI driver for Windows 10/11 OS to your computer per the Bluemax 49ers instructions.
kayn1n32008
ØÆSØ Say it, say 'ENCRYPTION'
When you plug the cable into your computer, is it connected to your radio or not?
kayn1n32008
ØÆSØ Say it, say 'ENCRYPTION'
That is a USB to serial cable, not a true USB cable. It shows up as a com port, not as a USB device, I own the same cable, and up until I salvaged the portable connector for a true USB cable, used it regularly, as a com3 device on my computer to program my XTS2500's and my XTS5000.
kayn1n32008
ØÆSØ Say it, say 'ENCRYPTION'
If the cable has a FTDI chip, it will show as a COM Port device, NOT a USB device. Still waiting waiting for the OP to tell me if he's plugging in the cable attached or unattached to his radio.
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