Motorola RM Device Programmer instalation error.

[Sparc]

Hello, i have problem installing Motorola RM Device Programmer.
When installation is in status: Starting services - i've got "error 1920. Service Motorola RM Device Programmer (MotorolaRMDeviceProgrammer) failet to start. Verify that you have sufficient privileges to start system services". I tried start this service manually (services.msc) and nothing helps (i tried change login to admin account).
Also tried install different versions of net frameworks, and install all new updates on my Windows 10.
Anyone know how to solve this problem?

 

[Project25_MASTR]

When you run the installer, did UAC pop up and notify you of required admin permissions? Sounds like it isn't launching with admin privileges.

 

[Sparc]

No, i start instalation on admin account.

 

[Project25_MASTR]

Interesting. Asks me when I run within and admin account.

 

[sjaltavilla]

Check out this article if you have a CustomerHub account:

MOTOTRBO - MOTOTRBO- RM Installation Error 1920. Service Motorola RM Device Programmer Failed to start. Verify that you have sufficient privileges to start system Services - Knowledge Portal

MOTOTRBO - -

cmsosnow.service-now.com

If you can't access it, here is the solution:
"The resolution for "Error 1920: Service Motorola DM Device Programmer failed to start" errors is to remove C:\ProgramData\Motorola\CommonCPS\RM Job Processor\user.config or the whole C:\ProgramData\Motorola\CommonCPS folder for a cleaner installation"

I have personally had luck with the latter.

 

[Sparc]

Check out this article if you have a CustomerHub account:

MOTOTRBO - MOTOTRBO- RM Installation Error 1920. Service Motorola RM Device Programmer Failed to start. Verify that you have sufficient privileges to start system Services - Knowledge Portal

MOTOTRBO - -

cmsosnow.service-now.com

If you can't access it, here is the solution:
"The resolution for "Error 1920: Service Motorola DM Device Programmer failed to start" errors is to remove C:\ProgramData\Motorola\CommonCPS\RM Job Processor\user.config or the whole C:\ProgramData\Motorola\CommonCPS folder for a cleaner installation"

I have personally had luck with the latter.

Thank You! it helps when a removed CommonCPS folder