MOTOTRBO Radio Management Error 20010

[Sparc]

Hello, when I click to program the radio in RM, I get the message 'Not performed #20010 (MOTOTRBO - MOTOTRBO Radio Management Error 20010 - Knowledge Portal <- this dont work).
I'm only able to program it after reading the radio first. Is there a way to fix this?

 

[Firebuff880]

Depends on what you are trying to do --

You must read the radio first to establish the Model Version Option (MVO) data in RM.

But if you have a number of identical radios to program you can;

• Enter all the Serial Numbers / Radios from a CSV.
• Read the first one.
• Select All the others and Copy the MVO data from the First one.
• Assign the Configuration, and the Radio Id & Alias if you did not do so in the CSV.
• Schedule all the write jobs.

 

[Sparc]

The radios were already read and programmed many times, but now it doesn't want to wait for programming like before to connect the radio with a cable, it just shows "not done".

 

[KK6ZTE]

Are you running an all-in-one setup or distributed setup? Any firewall changes?

 

[Firebuff880]

The radios were already read and programmed many times, but now it doesn't want to wait for programming like before to connect the radio with a cable, it just shows "not done".

Most likely, someone used CPS since the last RM write.

 

[TampaTyron]

Schedule a read job, then write it with RM. See if that clears it.

Have you upgraded the RM or moved/restored the database?

TT

 

[Sparc]

Schedule a read job, then write it with RM. See if that clears it.

Have you upgraded the RM or moved/restored the database?

TT

As I wrote in the first post, it helps, but I would have to do it with each radio in the base and I have a lot of them.
I didn't do anything with the database.

Are you running an all-in-one setup or distributed setup? Any firewall changes?

All in one, no changes in firewall.

 

[Sparc]

I've got this log in: CommonCPS/RMJobServer/Log

<Exception>: System.IO.DirectoryNotFoundException
<Message>: Nastąpiła próba uzyskania dostępu do ścieżki, której nie ma na dysku. (An attempt was made to access a source that is not present on disk.)
<Source>: System.Data
<StackTrace>:    w System.Data.SqlTypes.SqlFileStream.OpenSqlFileStream(String path, Byte[] transactionContext, FileAccess access, FileOptions options, Int64 allocationSize)
   w System.Data.SqlTypes.SqlFileStream..ctor(String path, Byte[] transactionContext, FileAccess access, FileOptions options, Int64 allocationSize)
   w Motorola.CommonCPS.Server.Providers.FileStreamProvider.FileStreamProvider.GetFile(String url, Int64 offset, Int32 bufferLen, Guid guid, String agencyId)
   w Motorola.CommonCPS.Server.Repository.RepoWithFilesAccess`1.GetFileContentEnhancement(Guid filGuid, Int64 offset, Int32 bufferLen)
   w Motorola.CommonCPS.Server.DataAccess.DataAccess.GetFileContentEnhancement(RMFile file, Int64 offset, Int32 bufferLen)
   w Motorola.CommonCPS.Server.JobService.JobService.GetFileContentEnhancement(RMFile file, Int64 offset, Int32 bufferLen)
   w System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
   w System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg)