Need help with Pro 197

[derbie223]

trunked

 

[derbie223]

I don't have an issue getting the right channel or frequency. I can hear everything including her when I sit outside or when I'm at work. But I can't get it to work in the house. That is my only issue. The frequencies or programming is not my problem.

 

[Highpockets]

trunked

What software did you use? If you could ZIP up the file that you upload to your scanner and attach it to a message here on RR, someone will look at it to make sure you did it right. Like maybe you did not program the closest tower to your house, and just the one close to work, etc.

 

[derbie223]

I used the software that came with the scanner. I will try to zip the file and upload it. Come to think of it, I can't even get signal for my local EMS and it's just 2 miles from my house. Maybe that is the problem. How do I upload a file on here?

 

[Highpockets]

When you hit Post Reply, scrool down to you see Manage Attachments, you should be able to figure it out after you click that.

I don't have that software but I sure someone will, just try to give the name of the program. Also the Trunked system you are trying to program and the Talk Group your daughter is on.

 

[derbie223]

ok, I used the software that came with the scanner called BuTel software. I then used the RR link inside the software to download the information. It asked me for my state (GA) then the county (Chatham) then I clicked on the "trunked" tab and then the drop down box listing the trunked systems for Chatham county. I only chose the ones I wanted. The main one is Chatham County EMS. Then I uploaded it to the scanner. I'm attaching a screen shot of the software at the point that I chose the trunk group. I will also try and safe the file to upload here as well. Really hope someone out there can put this puzzle together for me. I hope it's just a simple thing and me being a scanner dummy just can't see it right now!! Thanks for everyone's help!!

 

[Highpockets]

I don't know that software and I tried them all and the free trials are expired so I can't look at it to help. (I use Win500)

Look in the Freq section of the software (for that Trunked System), are there 5 freq's in that section?

 

[derbie223]

there are 3 tgid's (whatever that means)

 

[coloradomom]

Is that county you live in , in the far southeast ,Ga

Is it digital there are analog

 

[derbie223]

yes, Coloradomom, the one I'm trying to listen to is in Savannah. On the coast. I live about 35 miles west of Savannah.

 

[Highpockets]

The reason I asked if you have the 5 freq's (in red in the database) that will be the 5 towers. Because you can hear it at work and not at home, my first guess was programming and you don't have all the freq's in for that system.

 

[derbie223]

Let me double check....brb

 

[derbie223]

ok, 4 frequencies came up.

 

[derbie223]

but they're not in red

 

[derbie223]

Here is a saved file of my downloaded information in the software.

 

[coloradomom]

derbie ,
It my sound silly ,but move your scanner around in your house ?

 

[Highpockets]

One last question until someone can check out your programming, are these the freq's that are in the software (file) that your uploading to the scanner?

856.6625
856.8375
857.3625
851.8875
857.2375

 

[derbie223]

yes, those are the frequencies listed and yes, I've tried every outlet, every window, every corner, every desk, everywhere in my house!!! lol! :/

 

[coloradomom]

Try your Globle settings and att together .
It will be on your scanner screen .

 

[Highpockets]

I'm going to send you a PM, I hope you see the notice popup.