New Scanner Recommendation

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Gregeip

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Hi,
Looking for recommendations for what to look for when purchasing a hand held scanner.
Also, I am not familiar with scanner programming so, is it better to have the seller program the scanner?
Lastly, what sellers would you recommend that are honest and have great after-the-sale customer service.
Thank’s in advance for your help.

p.s,About 2 years ago I bought a SDS100 and returned it because I was barely receiving broadcasts.
 

MStep

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New York City
Hi,
Looking for recommendations for what to look for when purchasing a hand held scanner.
Also, I am not familiar with scanner programming so, is it better to have the seller program the scanner?
Lastly, what sellers would you recommend that are honest and have great after-the-sale customer service.
Thank’s in advance for your help.

p.s,About 2 years ago I bought a SDS100 and returned it because I was barely receiving broadcasts.

The SDS100 is probably the best overall hand-held scanner available. As RaleighGuy mentioned, a lot depends on your location. If simulcast is not an issue where you are, the Uniden 436 would be fine.

I'm surprised that you were barely receiving anything on your SDS100. Where in the world are you located?
 

Gregeip

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@Gregeip What area are you in, what do you want to listen to? You had the best and what will be recommended by most, it may have been antenna issues or placement location.

As for programming I highly recommend you learn and ask questions here rather than use seller to program.

Will County Illinois. Police, hospitals, prisons, etc.
Can you recommend some resource to learn programming as I am a complete novice at this?
Thanks for your help.
 

RaleighGuy

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Will County Illinois. Police, hospitals, prisons, etc.

Both Will County and Starcomm are P25 Phase 2 systems, so that is a minimum requirement, the Will County system is also simulcast which would suggest you need the SDS model.

Can you recommend some resource to learn programming as I am a complete novice at this?

This is the best resource for learning to programming, search the forums and you will find nearly every question answered.
 

cfsimmont

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The SDS scanners have filters that are used to enhance the reception of the scanner by eliminating interference. Finding the correct filter can be tricky, there is a method of using some different readings on the scanner to select the correct filter but I personally just go with what sounds best to me. All of my digital systems are using the Wide Normal setting, if I try and use some of the other filters the scanner will hardly receive anything on these systems and this could have been your issue as well. I absolutely love the SDS100 for the P25 systems in the area, it just works great..... For conventional analog frequencies though, it just doesn't preform and I use my BC125AT. I'd suggest the SDS100 or SDS200 depending on your preference. With your Premium membership here at RR, and good addition would be the ProScan software and you'll be set!
 

MStep

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Will County Illinois. Police, hospitals, prisons, etc.
Can you recommend some resource to learn programming as I am a complete novice at this?
Thanks for your help.

It really sounds like your best option is to get into the Illinois forums here on RR, and see if you can find someone local enough to you to meet with you in-person and guide you through the steps you need to get up and running properly.

I say this in light of the fact that you have already had the SDS100 and could not get it to operate to your satisfaction--- the SDS units practically program themselves, but of course you need some computer skills and familiarity with Uniden's Sentinel program.

Dealers like Scanner Master can do a certain amount of hand-holding, but it looks like you need someone that can give you up-close and personal help.
 

hiegtx

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Hi,
Looking for recommendations for what to look for when purchasing a hand held scanner.
Also, I am not familiar with scanner programming so, is it better to have the seller program the scanner?
Lastly, what sellers would you recommend that are honest and have great after-the-sale customer service.
Thank’s in advance for your help.
There are multiple videos on YouTube, demonstrating programming how to program the Uniden x36HP & SDS series scanners. In addition, there are a number of Wiki articles about various aspects & features of these scanner models. Plus, there is also the Easier to Read manuals site, that has step by step instructions for programming multiple scanner models.

Any article or video about programming one of the x36HP (436HP & 536HP), or SDS series scanners (SDS100 & SDS200) is going to apply to all of these. While the SDS scanners have a couple of features not found on the x36HP scanners (such as Filters and using the Site NAC), the base programming scheme for Systems, Sites and Talkgroups for trunked systems, as well as entry of conventional frequencies is the same.

p.s,About 2 years ago I bought a SDS100 and returned it because I was barely receiving broadcasts.

The SDS series scanners can be a challenge for new users, especially those that are not familiar with Uniden's DMA programming system.

For your previous SDS100 scanner, did you try programming Favorites lists, or did you simply try to scan using the main database along with your location and a range?
When you receive a new Uniden database scanner, whether it's an SDS scanner, or the earlier x36HP or Home Patrol database scanners, the database in the scanner is usually well out of date, sometimes 2 years or more. If you don't update the scanner, and just use what was in it when you opened the box, you'll miss any system updates, changes, or entirely new systems, that have been added since the database installed when the scanner was assembled.

More on using location:
How it Works: Location, Location, Location
Also, only a limited number of service types for public safety agencies (Dispatch service type only for Law Enforcement, Fire, EMS, and Multi-Dispatch). But there are two other service types that should also be enabled, Tac and Talk (examples Law Talk, Fire Tac, etc). Making sure that you have all the service types you want is one thing that many new users neglect.

The SDS scanners have filters that are used to enhance the reception of the scanner by eliminating interference. Finding the correct filter can be tricky, there is a method of using some different readings on the scanner to select the correct filter but I personally just go with what sounds best to me. All of my digital systems are using the Wide Normal setting, if I try and use some of the other filters the scanner will hardly receive anything on these systems and this could have been your issue as well. I absolutely love the SDS100 for the P25 systems in the area, it just works great..... For conventional analog frequencies though, it just doesn't preform and I use my BC125AT. I'd suggest the SDS100 or SDS200 depending on your preference. With your Premium membership here at RR, and good addition would be the ProScan software and you'll be set!
This ^^^^

The filters can improve reception on some problematic systems, and should be utilized if one or more particular systems are not being received clearly.

When using the main database, or a Favorites list that has Location Control enabled, you do need to make sure that you have an accurate location entered, and the range you want. More here:
How it Works: Location, Location, Location

The Will County system is capable of using P25 Phase II, but at present, all talkgroups are still using Phase I, as indicated by the D in the mode column.

The statewide system, STARCOM21, is also {25 Phase II capable. But all the talkgroups for your county are still tagged as Phase I. (Joliet is fully encrypted). Since these systems support Phase II, I would expect that, at some point, you'll see various agencies move to that format as funds become available and radios are replaced, or new ones added.

The Will County system is indeed simulcast, which can be tough for any scanners other than the SDS series to handle. (For the SDS scanners, you might need to tweak the filters setting, but these are the best for dealing with simulcast.)
Simulcast digital distortion - The RadioReference Wiki

As Mstep has already suggested, you would be able to get more information on scanning in your area in the Illinois Regional Forum. Being a Premium Subscriber, you can use software such as ProScan to import exactly what you want. Besides programming ProScan lets you log activity as well as virtually control the scanner with your PC. (The "Pro" version of ARC 536 also allows virtual control and logging, but is $20 more than ProScan. The 'Basic' version of ARC 536 is programming only. Both programs have a 30 day free trial. ProScan supports multiple other scanners. ARC 536 only handles the SDS100, SDS200, 436HP, and 536HP.)

ScannerMaster, as well as Bearcat Warehouse are both reputable dealers, well regarded by members on this site. However, Do Not pay any dealer to program your scanner for you. It's overpriced in my opinion, and is something that you can do yourself with a little coaching. Also, do not pay any dealer to install upgrades such as DMR or NXDN. The dealers charge $75 and up. You can deal direct with Uniden, and get DMR for $60, and NXDN for $50. But I would not add either upgrade until you have received your new scanner & are comfortable with it. Also, waiting a few days or a couple of weeks gives you time to verify that there are no problems with the scanner and it needs to be returned for whatever reason. (I would not expect problems, but with anything mechanical or electronic, there's always that slim chance that something could crop up.)
 

trentbob

W3BUX- Bucks County, PA
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Hi,
Looking for recommendations for what to look for when purchasing a hand held scanner.
Also, I am not familiar with scanner programming so, is it better to have the seller program the scanner?
Lastly, what sellers would you recommend that are honest and have great after-the-sale customer service.
Thank’s in advance for your help.

p.s,About 2 years ago I bought a SDS100 and returned it because I was barely receiving broadcasts.
You've got to wonder Greg... By default when you get the radio, all the service types are not enabled, you have to go in and do it, if you had posted then you would have gotten repeated advice to do so. May have had all the difference in the world and you wouldn't have returned the radio.
 

RoninJoliet

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I live in Joliet and receive Will County's new P25 system perfectly on my 996p2and Uniden 325P2 H/H .....
 

jgorman21

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There are many choices. An SDS 100 (or 200) will have a “learning curve!” Take your time. The Unication Pagers work great for simulcast environments However, they are not true “scanners.” But, they are great receivers. Read up. Ask questions. It’s a great community here. A great place to get assistance.

Proceed slowly!
 

WX9RLT

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One thing to keep in mind, is to only program the 2 tower sites nearest your location.
Delete all the other tower sites. This way your scanner is not trying to RX something, it won't hear.
This way you will only be scanning the 2 closest towers, and being able to hear the audio more clearly and quicker.

A lot of people vary of how many tower sites they add/delete. Based on their location and personal preferences.
I used 2 tower sites, that way I know I can hear the closest one and use a 2nd site, just in case...
Always pick the tower SITE that is closest to your location.

The analyze feature is good for figuring out which tower sites are best for your location.

You can find the P25 frequencies in the RR database.

Another good feature about the SDS series, it has the ID SEARCH feature.
If you use that feature, you might be able to hear stuff locally, that is not in the database.

Note: If you do hear something while using ID search, that it not in the RR Database.
Submit it to the database or post it in the IL STARCOM forum :)

Programming the scanner: I agree, do not pay to have it programmed.
Yes, it is a learning curve. Just like anything else. But once you figured it out, its pretty simple.
Use the sentinal program. :)

I know some of this was mentioned above, I just wanted to echo it and concur.
 
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Gregeip

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One thing to keep in mind, is to only program the 2 tower sites nearest your location.
Delete all the other tower sites. This way your scanner is not trying to RX something, it won't hear.
This way you will only be scanning the 2 closest towers, and being able to hear the audio more clearly and quicker.

A lot of people vary of how many tower sites they add/delete. Based on their location and personal preferences.
I used 2 tower sites, that way I know I can hear the closest one and use a 2nd site, just in case...
Always pick the tower SITE that is closest to your location.

The analyze feature is good for figuring out which tower sites are best for your location.

You can find the P25 frequencies in the RR database.

Another good feature about the SDS series, it has the ID SEARCH feature.
If you use that feature, you might be able to hear stuff locally, that is not in the database.

Note: If you do hear something while using ID search, that it not in the RR Database.
Submit it to the database or post it in the IL STARCOM forum :)

Programming the scanner: I agree, do not pay to have it programmed.
Yes, it is a learning curve. Just like anything else. But once you figured it out, its pretty simple.
Use the sentinal program. :)

I know some of this was mentioned above, I just wanted to echo it and concur.
Thanks.
one novice question, how do you determine the 2 closest tower sites?
 

Gregeip

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Ok, you guys have convinced me to try the SDS100 again, but I have a few questions.

1) On the ScannerMaster website they give an option for DMR and NXDN, do I need these upgrades?

2) Do you guys recommend a portable antenna upgrade if so, what which one?

3) Is anyone located near Frankfort/New Lenox/Monee, IL that would be willing to meet with me to help me program this if I run into any trouble in the process?

Thanks for your help!
Greg
 

fxdscon

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1) On the ScannerMaster website they give an option for DMR and NXDN, do I need these upgrades?
-
That depends if those types of systems are in use in your area, but in any event, don't purchase those upgrades from the dealer. If you determine that you want/need those upgrades at a later date, you can purchase them directly from Uniden, and install them yourself while saving some money.

It's a very simple process of purchasing digital keys from Uniden and entering them into your scanner through the scanner's menu system... the whole process just takes a few minutes and is much cheaper than having the dealer do it at the time of purchase.

When you purchase direct from Uniden, the cost is as follows:
  • DMR = $60
  • NXDN = $50
Compare those prices to what the dealer is charging you.
 

werinshades

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Before purchasing any accessories or upgrades, as it's been mentioned, see what you need first. Learn about programming, features, filter usage etc. and give yourself some time to learn. I see posts from people who just received their SDS scanners a day or less, and are already asking questions about "how to hold channels", "scanning, but don't near anything" etc.
 

WX9RLT

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Thanks.
one novice question, how do you determine the 2 closest tower sites?

Located near the top of this: STARCOM21 Statewide Illinois Trunking System, Statewide, Multi-State

When you use the Sentential software.
Add the departments you want to listen to on Starcom.
In the software settings, under the favorites list (edit favorites) then departments, it will say "SITES"
Go in there, and choose the 2 closest ones, if there is a simulcast nearby, add that one also.

By default, the software adds ALL the sites.
So you want to DELETE all the sites, except the 2 closest ones.

Here is the current map: Starcom 21 Tower locations
 
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