NYPD Looking For 911 Operators

[ten13]

NYPD is hiring 911 operators ("Police Communications Technicians") with an upcoming test.

NYC residence is NOT required....

https://www.nyc.gov/assets/dcas/downloads/pdf/noes/20255307000.pdf

 

[hill]

Not really worth having to jump through all these hoops to get a $42K job which requires nights, weekends and holidays. Plus likely put up with all the BS working this job for a large city.

Guess this pay this pay in NYC being expensive would be hard to make ends meet.

 

[mmckenna]

$61.00 to apply for the job plus $75.00 to pay for your own fingerprint scanning.

Sounds like a scam.

 

[ten13]

Not really worth having to jump through all these hoops to get a $42K job which requires nights, weekends and holidays. Plus likely put up with all the BS working this job for a large city.

Guess this pay this pay in NYC being expensive would be hard to make ends meet.

I may have to agree with you on that. And it may be the reason why they opened the residency to those living outside NYC.

Originally, they were very strict on the residency requirement, and you had to live inside NYC. And that held for a long time. But, apparently, they came to the conclusion that...well...maybe the city's public school system wasn't turning out enough "qualified" candidates for this job, if you get my drift. I believe they've opened the residency to the same as police offices, that being, all of Long Island, Westchester, Rockland, and Orange Counties (possibly Dutchess Co., too; not sure). But that, of course opens up another expense with that salary: commuting.

Here's a video of what one of the two 911 centers looks like...

With that all being said, if you have any interest in such an occupation (perhaps, maybe, as a Dispatcher with a small town outside the city), it is an interesting job.

 

[ff026]

I may have to agree with you on that. And it may be the reason why they opened the residency to those living outside NYC.

Originally, they were very strict on the residency requirement, and you had to live inside NYC. And that held for a long time. But, apparently, they came to the conclusion that...well...maybe the city's public school system wasn't turning out enough "qualified" candidates for this job, if you get my drift. I believe they've opened the residency to the same as police offices, that being, all of Long Island, Westchester, Rockland, and Orange Counties (possibly Dutchess Co., too; not sure). But that, of course opens up another expense with that salary: commuting.

Here's a video of what one of the two 911 centers looks like...

With that all being said, if you have any interest in such an occupation (perhaps, maybe, as a Dispatcher with a small town outside the city), it is an interesting job.

It says “city residency is not required” if it was the 6 resident counties it would say it. The 6 counties are only Nassau, Suffolk, westchester, Putnam, Rockland and Orange.

 

[n6hcm]

for a low-prerequisite sort of job the pay is probably appropriate... but it's definitely low for NYC. most city agencies require residency in the city but parts of the nypd do not. you'd definitely be living in mom's basement for a whild on that pay.

the various fees are not uncommon in the northeast but are also kinda crap.

 

[mmckenna]

the various fees are not uncommon in the northeast but are also kinda crap.

Wow. It's been 27+ years since I've applied for a job. Can't imagine paying to apply, I guess it keeps the folks out that just go through applying for anything/everything hoping something sticks.

As for the fingerprints, I can kind of understand that, but my background check finger prints were paid for by the agency.

 

[n6hcm]

Wow. It's been 27+ years since I've applied for a job. Can't imagine paying to apply, I guess it keeps the folks out that just go through applying for anything/everything hoping something sticks.

As for the fingerprints, I can kind of understand that, but my background check finger prints were paid for by the agency.

yup. I wouldn't pay either fee... but I'm also way overqualified for this (and I don't live within commuting distance, and the pay is not good).

 

[mmckenna]

yup. I wouldn't pay either fee... but I'm also way overqualified for this (and I don't live within commuting distance, and the pay is not good).

I work with our dispatchers quite a bit. No way I'd do that job for $42K/year.

 

[n6hcm]

a 911 operator isn't a dispatcher afaik. in a smaller city it might be...

 

[kayn1n32008]

It says “city residency is not required” if it was the 6 resident counties it would say it. The 6 counties are only Nassau, Suffolk, westchester, Putnam, Rockland and Orange.

 

[rf_patriot200]

a 911 operator isn't a dispatcher afaik. in a smaller city it might be...

Referred to as a "call taker" in my area.

 

[hill]

a 911 operator isn't a dispatcher

Looking at the job after going trough training you could do either job.

It says you must be trained in both call taking and dispatching. Guess you will assigned based on the needs.

 

[DaveNF2G]

Referred to as a "call taker" in my area.

Telecommunicator where I dispatched. Dispatchers were called dispatchers.

 

[Rudy3145]

Get rid of call takers. Make them all dispatchers/call takers like most PSAP's.

And increase their pay.

 

[ten13]

Get rid of call takers. Make them all dispatchers/call takers like most PSAP's.

And increase their pay.

Sometimes I think people "contribute" to these topics with absolutely no knowledge of what they are talking about. To think that a NYC Police Department dispatcher can sit at their position AND answer 911 calls at the same time is absolutely ludicrous.

NYC is made up of five boroughs, with three of those boroughs (Manhattan, Brooklyn, and Queens) divided into two police department "boroughs," with a total of eight boroughs, each consisting of approximately 12 precincts each borough. Each radio dispatcher can handle three precincts (or more) at one time. The radio activity (as well as the 911 "call taker" positions) is non-stop for their eight hours of work.

NYC 911 gets 9 MILLION calls a year, not only for police issues, but Fire and EMS, and assorted other non-emergency issues.

 

[ten13]

It says “city residency is not required” if it was the 6 resident counties it would say it. The 6 counties are only Nassau, Suffolk, westchester, Putnam, Rockland and Orange.

In a previous posting for that job, it said those other counties. And I don't think that they would open up that job to those living out-of-state, NYC politics being what it is these days.

 

[Rudy3145]

Actually ten13, I do have very good knowledge of how the system works, almost 30 years of it. Yes, I'm quite aware that a single person cant answer 911 calls and dispatch at the same time. You've seemed to have missed my point completely.

Let me break it down for you. Get rid of the call taker position (civil service title). They suffer from low pay, staffing shortages and high turnover rates.

Have 1 civil service title. Make them all dispatchers.

Some days, you might be on a radio dispatch position, some days you might be assigned to a call taker position. Most PSAP's do it this way, like FDNY, Nassau Firecom and Suffolk Firecom.

And, increase the dispatcher pay!