Here's the update. Met with my friend who was having the overhearing issue. Phone is a new model Samsung less than 6 months old.
Checked the app directory, 147 apps loaded, of which 32 were games. 128 apps running. Foolishly he lets his grandkids play with his phone when they are visiting. Said he was having to charge the phone once sometimes twice a day.
Went thru the apps with him one by one. Most of the apps he didn't even recognize, others he said he only used once. The biggest battery drainer according to the battery app was Facebook, which is horrible to have on any phone for battery drain.
After explaining to him that 99% of apps never close down completely when you click close, but continue to run in the background, and collect all types of info about you. And showing him how to go to systems> apps> and Force Close an app after use, I went thru the apps with him one by one.
Got rid of all the games, told him to quit giving grandkids the phone to play with, give them his old one. Deleted all the apps he didn't know what they were. And all the other useless apps that were loaded.
Told him to ALWAYS force close apps when done with them, especially Facebook. I refuse to use Facebook on my phone due to their data collecting and battery drain.
After getting phone all cleaned up and teaching how to use it properly, I fired up Broadcastify and let it run for over an hour and the phone was barely warm.
It amazes me most people have no idea how their phone works, or how to properly operate it. Most people have never heard about Force Close.
Don't even get me started on Alexa enabled devices and their spying!