McMurtry
Member
Installed USB driver from the CD with RS cable #20-546 and ARC500 on a Win7 Pro machine and am having no luck gaining connectivity.
I bought the scanner & programming disc/cable several years ago. At the time, computer was running WinXP. I licensed ARC500, programmed the Pro-106, and I recall that the USB driver and ARC500 software installed unremarkably and worked fine under WinXP.
Computer now runs Win7Pro, and I need to reprogram the Pro-106. Installed USB driver from the file CDM20600 on the RS disc; installed as an administrator. Win7 messages indicate the driver installed correctly. Device manager > ports indicates "USB serial port (com4)" when I plug cable in, and the listing disappears when I unplug cable.
So. No connectivity between the scanner and ARC500 (v1.18 Build 1 which got auto-updated after I installed the original version of ARC500 off the RS disc today). The Pro-106 LCD screen is blank when the cable is attached. As I recall, when I dealt with this before, there was some indication on the scanner's LCD screen when the cable was attached.
I am attempting the connection with the scanner powered off. As I recall is should be off when serial transfers are happening. An AC adapter is plugged in to the Pro-106 as the batteries are dead.
Hope someone can double-check my steps and perhaps let me know what I've neglected. And thank you, in advance!
Bob
I bought the scanner & programming disc/cable several years ago. At the time, computer was running WinXP. I licensed ARC500, programmed the Pro-106, and I recall that the USB driver and ARC500 software installed unremarkably and worked fine under WinXP.
Computer now runs Win7Pro, and I need to reprogram the Pro-106. Installed USB driver from the file CDM20600 on the RS disc; installed as an administrator. Win7 messages indicate the driver installed correctly. Device manager > ports indicates "USB serial port (com4)" when I plug cable in, and the listing disappears when I unplug cable.
So. No connectivity between the scanner and ARC500 (v1.18 Build 1 which got auto-updated after I installed the original version of ARC500 off the RS disc today). The Pro-106 LCD screen is blank when the cable is attached. As I recall, when I dealt with this before, there was some indication on the scanner's LCD screen when the cable was attached.
I am attempting the connection with the scanner powered off. As I recall is should be off when serial transfers are happening. An AC adapter is plugged in to the Pro-106 as the batteries are dead.
Hope someone can double-check my steps and perhaps let me know what I've neglected. And thank you, in advance!
Bob