ProScan: Problem with update

[Saint]

Get this message every time I try to update ProScan.
Saint

 

[K4EET]

Get this message every time I try to update ProScan.
Saint

My copy of Version 24.5 updated with no errors. You might try closing ProScan and download from the groups.io group directly and execute once you have unzipped the app. That is how I did it.

<edit> CANCEL what I said referencing Groups IO. I was thinking of another program. Sorry for the confusion over the groups.io statement.

 

[GTR8000]

Did you try downloading directly from www.proscan.org? That would be the logical next step.

 

[Whiskey3JMC]

Please try the following:

• Restart computer
• Temporarily disable antivirus and/or firewall software if enabled
• If all else fails, try downloading the latest copy direct from the website

 

[GTR8000]

My copy of Version 24.5 updated with no errors. You might try closing ProScan and download from the groups.io group directly and execute once you have unzipped the app. That is how I did it.

The official ProScan website is where the installer should be downloaded from, not groups.io

 

[K4EET]

The official ProScan website is where the installer should be downloaded from, not groups.io

You are correct. I was editing my post apparently while you were replying.

 

[Saint]

Just wanted ProScan to know about this, I am aware I can download from the website.
Saint

 

[ProScan]

Just wanted ProScan to know about this, I am aware I can download from the website.
Saint

I saw that. Did you try the tips Whiskey3JMC advised in #4?

 

[Saint]

I saw that. Did you try the tips Whiskey3JMC provided in #4

Just downloaded it from your website
Saint

 

[Whiskey3JMC]

Just downloaded it from your website
Saint

Problem solved then?

 

[mciupa]

We'll never know.

 

[Saint]

We'll never know.

Yes, problem solved, I downloaded the software from ProScan as I said and everything is ok, all I was trying to do is give Proscan a heads up of the problem downloading from the ProScan Software and Bob Said he saw my post.
End of story let's move on.
Saint

 

[N4VKF]

I'm getting a windows defender virus message. I will try some of the methods that were already posted to update.