Problems with the ARC 500 for Pro 197

[kf6mxk]

I just purchased this program for my 197. it keeps going into not responding mode . It is the latest build 2.01 . Is normal ??

 

[fxdscon]

I just purchased this program for my 197. it keeps going into not responding mode . It is the latest build 2.01 . Is normal ??

What is the "exact" error message you are seeing? Is the error on the scanner screen, or in the software on your computer?

 

[kf6mxk]

What is the "exact" error message you are seeing? Is the error on the scanner screen, or in the software on your computer?

On the computer . Not Responding and then it will reset it self .

 

[tvengr]

What is your internet service provider?

 

[fxdscon]

On the computer . Not Responding and then it will reset it self .

When does this error occur? What operation are you doing at the time that causes the error? Specific details are needed to assess what's happening.

 

[kf6mxk]

When does this error occur? What operation are you doing at the time that causes the error? Specific details are needed to assess what's happening.

When I am running the virtual scanner.

What is your internet service provider?

 

[kf6mxk]

When I am running the virtual scanner.

Spectrum