ProScan: ProScan can see scanner, but won't connect and operator.

[Rabbitiswise]

For some reason ProScan is seeing my scanner, but will not connect to it. Was working fine when I went to bed, but the following morning I'm dealing with this. I've looked everywhere in my internet setting, network setting and can not find what was changed. Any and all help will be appriecated.

 

[jtwalker]

Restart scanner and pc. Replace lan cable with a better one.

 

[Whiskey3JMC]

Try clicking this?

 

[Rabbitiswise]

Try clicking this?
View attachment 153501

Did that multiple times.

 

[Rabbitiswise]

Restart scanner and pc. Replace lan cable with a better one.

Also did that.

I can go on my tablet or Laptop which is on the same network and access without problems.

 

[belvdr]

Did that multiple times.

Did you do that for audio as well as the comm port?

 

[Rabbitiswise]

Did you do that for audio as well as the comm port?

Sure did.

 

[jtwalker]

You have a static IP assigned to the scanner?

 

[Rabbitiswise]

You have a static IP assigned to the scanner?

Yes

 

[belvdr]

Sounds like a firewall or antivirus issue.

 

[Rabbitiswise]

Have Nord off, and windows turned off. Thats what is driving me nuts.

 

[belvdr]

Have Nord off, and windows turned off. Thats what is driving me nuts.

Unless you want to remove software as a test, you’re left with Wireshark to see if you can see packets pass between the systems.

 

[ProScan]

For some reason ProScan is seeing my scanner, but will not connect to it. Was working fine when I went to bed, but the following morning I'm dealing with this. I've looked everywhere in my internet setting, network setting and can not find what was changed. Any and all help will be appriecated.

Do this:
1. Go to the menu Comm. Port
2. Ensure URL is selected
3. Click the URL Setup button
4. Click the Auto Detect button then click the Set Selected Available button.

 

[Rabbitiswise]

Will.. little update... There is something on my pc that is blocking.. decided to do a little 3d printing, and can't get to that nor my security camera from my pc.. ugh... not to just find out what it is.

 

[Rabbitiswise]

**Update**
Even though I didn't have the program(NordVPN) running it had block anything on my local network. smh... Uninstalled it and it works fine.

 

[tmikels]

For some reason ProScan is seeing my scanner, but will not connect to it. Was working fine when I went to bed, but the following morning I'm dealing with this. I've looked everywhere in my internet setting, network setting and can not find what was changed. Any and all help will be appriecated.

Try this youtube SDS200 and Proscan - Google Search