Just received my new R30. I purchased both the Butel software and the RT systems software. I can't do anything with either one.
1. The RT Systems software doesn't see the radio. I keep getting a message to check that the USB cable is securely plugged in. It is. Also there seems to be no way to choose a COM port.
2. The Butel software; When I tried to import a file, it erases the contents of the .CSV file and tells me that there's no data found. I used the Butel software to export all the data from the memory banks into .csv files, but I can't figure out how to get it into the radio. I already filled out the memories lists and banks, why can't I just program that into the radio?
1. The RT Systems software doesn't see the radio. I keep getting a message to check that the USB cable is securely plugged in. It is. Also there seems to be no way to choose a COM port.
2. The Butel software; When I tried to import a file, it erases the contents of the .CSV file and tells me that there's no data found. I used the Butel software to export all the data from the memory banks into .csv files, but I can't figure out how to get it into the radio. I already filled out the memories lists and banks, why can't I just program that into the radio?