The communication limitations created difficulties, but they did not cause any critical problems during
the initial operations period; however, this is a very significant cause for concern. Firefighters rely on
having radio communications for tactical coordination and particularly for firefighter safety.
This type of problem is often encountered inside large buildings, particularly when the structure contains
a lot of steel. The steel structure of the Pick Module probably created even more shielding. The actual
shielding characteristics often vary significantly from one building to another and even in different areas
of the same building.
Most trunked radio systems are designed to provide exterior coverage; however, coverage inside
buildings, particularly this type of structure, is often not included as a system performance requirement.
The limitations of a radio system should be recognized before an incident occurs and steps should be
taken to ensure that reliable communications will always be available for firefighters inside buildings, as
well as outside.
There are several technological enhancements that can be used to provide reliable
interior coverage, including the use of simplex channels and mobile or portable repeaters for on-scene
communications. Fixed amplified antenna systems can be installed in large buildings that are known to
shield radio communications. In many jurisdictions codes have been adopted to require the owner to
install this type of equipment inside new buildings, where shielding of radio communications can be
anticipated.
It is impossible to determine why direct “portable to portable” communications on the simplex talk-
around channel were unsuccessful. This deserves further analysis in a similar environment.