RadioShack Pro 651 Problem

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wolverine

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Just bought a RadioShack Pro 651 today and I proceeded to program the scanner with the keypad, just as I did with the GRE PSR-500 that I owned previously and everything was going ok with the programming of multiple P25 systems, until I went to program a trunked Motorola 800 MHz analog system in a new unused bank when I got an HEAP ERROR 258C25 : 2593 and the scanner locked up.

Once I turned the scanner off, then back on again, every time I would select a programed bank to scan, I would get an error message (can't remember the error) and the scanner would not respond to any commands. So I did a reset pressing 01 enter, 02 enter after turning the radio on, and did a factory rest.

I programmed the scanner with all digital P25 systems as before, with scan list were responding to each correct system for that bank, then I proceed to program the trunked Motorola 800 MHz analog system and the scanner then proceeded to show every programmed bank as that system. It was as if, I programmed multiple banks with the same system, which I didn't.

I proceeded to do a factory reset again, and reprogramed two P25 systems into the scanner in which all worked ok. I then programed in one trunked Motorola 800 MHz analog system and again, the same issue.

In the years that I previously owned a GRE PSR-500, and the RadioShack mobile version, I programmed the scanners hundreds of times using the keypad and never encountered any problems. The analog system in question is the Montgomery County, OH trunked system. Frequencies 852.6500 853.2000 853.5750 853.8500.

I plan on taking the scanner back to the RadioShack store tomorrow and exchanging it for another Pro 651 as I believe this unit is defected, unless someone knows what the problem is?

--------
Update: Now the scanner is doing the same thing, once you program more than one P25 system after doing a factory reset.
 
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wolverine

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There are many Heap Error forum threads on here. You can use the site search on the upper right ;) . You mis-programmed it.

See GRE/RS Object Oriented Scanners FAQ - The RadioReference Wiki

Thanks for the reply. I searched that specific code, and nothing comes up. I don't understand how it's an error with my programming. It's now doing the same thing whenever you program more than one digital P25 system, after doing a factory reset. So now I can't even get as far as I did the first time in the programming. I've checked, double checked, and tripled checked everything, it's nothing on my end.
 

fxdscon

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Thanks for the reply. I searched that specific code, and nothing comes up. I don't understand how it's an error with my programming. It's now doing the same thing whenever you program more than one digital P25 system, after doing a factory reset. So now I can't even get as far as I did the first time in the programming. I've checked, double checked, and tripled checked everything, it's nothing on my end.

Sounds like you may want to run the EEPROM memory check to rule out memory problems.

When you power up the scanner..... While the Welcome screen is still showing press the "0" key followed by the "5" key.

Not a bad idea to run the test a few times.

.
 

Ronaldski

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Its your programming, its not the radio having a problem. Essentially look for something that's isn't associated with a scanlist number. Looked at many threads and they say to look for talkgroup not assigned to a scanlist.
Look at http://forums.radioreference.com/radio-shack-scanners/124823-pro-106-heap-error.html#post928384
Forts is correct. Per Win500 author Don Starr, this is typically caused by not having a Talkgroup assigned to a TSYS. If you have the Win500 software for the Pro-106, you can quickly find these orphans by doing a sort under the all objects tab. Then review all the Talkgroups and delete (or assign to a TSYS) ) the ones that are not associated with a TSYS. This should resolve the issue.

Hear's a lot of good reading hehe.
Heap Errors
 

wolverine

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Sounds like you may want to run the EEPROM memory check to rule out memory problems.

When you power up the scanner..... While the Welcome screen is still showing press the "0" key followed by the "5" key.

Not a bad idea to run the test a few times.

.

Gave it a try, this time I just programmed Cincinnati-Hamilton county, OH to scan list 1, and Montgomery county, OH to scan list 7 (the bank I want it in), still the same problem. Both banks now scan Montgomery. Both systems are programmed to different scan list, one wild card programmed to each system, assigned to each system and not the other.

The test doesn't reveal any info, other that reseting the scanners memory after it's finished with the same problem once programed again. This has to be a bad unit.
 

fxdscon

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Gave it a try, this time I just programmed Cincinnati-Hamilton county, OH to scan list 1, and Montgomery county, OH to scan list 7 (the bank I want it in), still the same problem. Both banks now scan Montgomery. Both systems are programmed to different scan list, one wild card programmed to each system, assigned to each system and not the other.

If the memory check didn't show any problems, it is most likely a programming error.

Click on the link Ronaldski gave you in post#2 above, and scroll down on that page to the heading "Heap Error Messages".....

It explains in detail what causes the error, and how to fix it.
 

wolverine

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If the memory check didn't show any problems, it is most likely a programming error.

Click on the link Ronaldski gave you in post#2 above, and scroll down on that page to the heading "Heap Error Messages".....

It explains in detail what causes the error, and how to fix it.

I followed the directions in the link and I'm still having same issues. I will return the scanner tomorrow and exchange it for another one. It's worth noting that I'm nothing getting any HEAP error messages, then scanner just scanners the 2nd system programmed from a factory reset condition, on both systems. In other words, it's like you programmed one system to multiple scan lists.
 
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Ronaldski

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Don't waste your time returning it as its a programming error. You'll have to look it over again even though you said you did a few times. Believe you missed something.

If you cant find it, if you program with software, upload your file here or somewhere
and leave a link, so we can look at it.
 

wolverine

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Don't waste your time returning it as its a programming error. You'll have to look it over again even though you said you did a few times. Believe you missed something.

If you cant find it, if you program with software, upload your file here or somewhere
and leave a link, so we can look at it.

I don't use software, just manually program with keypad like I've always done on the scanners I've owned in the pasted, like the PSR-500.

Here's what I do, I program the same setup as my PSR-500 had, first I program in the Cincinnati system in say scan list 1, then I program in say MARCS-IP Warren county frequencies into scan list 2, then I program in the Montgomery county system into another bank. Each scan list for each system has 1 talkgroup per system, each double checked to insure that it's properly assigned to the system it belongs to and only to that system. Every scan list will show the Montgomery system when scanning, and not the proper systems that they showed prior to the Montgomery county system being programmed.

I've even tried programming the Montgomery county analog system in first, after a factory reset, all ok, then I program in a digital P25 system in a different scan list, same problem with both scan list coming up as Montgomery county.
 
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wolverine

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Thanks for all the replies. I returned the scanner today and exchanged it for another one. I'm currently enjoying a fine porter beer while listening to MARCS-IP Warren county on my new scanner!.
 

copper434

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I had my new 651 programmed for Franklin County ,Oh. ...later I tried by hand entering something new and got the heap thingy ... I think what I didn't do was "save " properly only did it once and it seems I needed to do it twice...I also always used the key pad in the past on my 91,94,96...This marcs stuff is tuff for someone that radio jargon is Greek ...So I took it back to my man at Universal Radio and in about two shakes he unlocked with his software ...Well worth the 35.00 to program it and no charge for the fix.
 

ratboy

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If you had used any of the software packages on it, you could have saved the settings at each step in the process. And then when you went wrong, you could have just reloaded it in a few seconds, avoiding a lot of pain and hassles. These radios are really past the "I always programmed my old scanners by hand" level at this point. The software makes it so easy to back up your settings in case of disaster, and also errors are much much easier to spot. A while back, a friend bought a Pro-668, and instead of going through all the hassles of starting from scratch, I just loaded up my settings and off he went. So far, he's just removed the train stuff, and he's very happy with it. He lives in a rural area, and can listen to the Toledo/NW Ohio and Detroit/SE Mich very well with the 668. He has nonstop traffic 24/7.
 

Septa3371CSX1

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is the 651 similar to 106 or 1040
thanks mike
ps trying to get my scanner running again

The Pro 106, Pro 651, and WS 1040 are all essentially the same scanner. They are all based on the PSR 500 which is fundamentally the same but slightly different in appearance on the front end. The PSR 310 is essentially an analog-only version of the PSR 500 with less features.
 

u2brent

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As far as I know.. there is no firmware available for the RS version, Original or Revised. Do not try the Whistler/GRE firmware on the RS model. It will brick your RS radio and there is no solution to that issue.
At this point there probably will never be a firmware update for the RS.
 

Spitfire8520

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The Pro 106, Pro 651, and WS 1040 are all essentially the same scanner. They are all based on the PSR 500 which is fundamentally the same but slightly different in appearance on the front end. The PSR 310 is essentially an analog-only version of the PSR 500 with less features.

He's asking about firmware again, which has been answered numerous times. Externally and operationally they are very similar, but firmware wise they are basically completely different.

There is literally a post that is stickied to the top of this forum by the person who wrote the firmware regarding this issue: http://forums.radioreference.com/radio-shack-scanners/303130-gre-made-scanner-firmware-updates.html.
 
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