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"reset" button not working

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hjvan

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So I received my G4 pager new last week and have determined that the "reset" button (top button located on side of scanner) doesn't work. I guess my question is this: Is this button used for any functions (besides the soft reset of scanner) that I would need during regular use or operation? Do you all use this button for any operations besides resetting the scanner. I'm trying to determine if it's worth my time and effort of sending back to Zip Scanners for a replacement. Otherwise, all other functions and buttons seem to be working fine.

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b1100mac

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It serves no function in normal operation and only used for doing a reboot of the radio, but remember you must hold both side buttons and the button on top of the channel switcher down AT THE SAME TIME for 3 to 5 seconds for the radio to reset (reboot)
 
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