Mailed my PSR-800 to Scannermasters, arriving there on Feb 23rd, for re-programming, and a follow-up inquiry, resulted in a reply that it would be returned 5 weeks later, during the week of March 23rd. It seems to be an excessive amount of time, and certainly others considering this option, should take note. If It is returned sooner, I will gladly report that development, to be fair to their organization.