I still think this might be a programming issue, not a defective scanner. I have both an SDS100, as well as the SDS200, plus both the 436HP & 536HP scanners.
I would suggest that you export your Favorites list, & let us take a look, just in case something there needs to be addressed.
Export the file:
To do that, click on the drop-down File menu in Sentinel.
Select "Export to hpe file (Favorites lists)
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Sentinel will generate a pop-up window with all your lists displayed. Pick the list you want,
Then, you'll get a box for you to choose which systems to export. Make sure
all of them are checked, & press OK to proceed.
Sentinel will generate the *.hpe file and give you the option where to save it. (The default name will be that of the source Favorites list, but you can, instead, use a different name.) Note where the file is being saved. (The default is usually the Documents folder, but you can save elsewhere if you want.)
Once your file is saved, open Windows Explorer (called File Explorer on some Windows versions).
Find your saved file.
View attachment 148898
You want to compress it to a Zip file. You cannot attach an hpe file to a post, but you can do that with a Zip file. (If you don't see the 'Compress' choice, you should see, instead, "Send To". Use that, which will pop-out a menu on where to send it. One of the options will be to compress the file. Use that.)
Once you have the Zip file created, you can attach it to a post. Then we can open it & see what might need changes or adjustments.
If you have the same frequency programmed on two different lists, please export both of them.
If you have one or more other Vhf frequencies programmed in either of your lists, are you hearing radio traffic on them?